Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Leadership & Organizational Development Specialist

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: People & Culture

Campus Location: SWTCC - Union Avenue Campus

Job Summary

The Leadership & Organizational Development Specialist leads the delivery, facilitation, and operational support of leadership development and organizational effectiveness initiatives across the College. Reporting to the Assistant Vice President for People & Culture, this role is responsible for facilitating institution-wide leadership programs, supporting managers across the employee lifecycle, and partnering with operational leaders to strengthen succession planning and workforce development efforts.

Collaborates with instructional designers and People & Culture leadership to implement, facilitate, and operationalize leadership and organizational development initiatives aligned with the College’s strategic plan.

Job Duties

• Leadership Program Delivery & Facilitation
  • Lead the facilitation and ongoing execution of institution-wide leadership programs, including the Southwest Leadership Academy and the President’s Leadership Academy.
  • Facilitate training for emerging, new, and experienced managers focused on effective supervision, performance management, employee engagement, and alignment with the employee lifecycle.
  • Deliver workshops, seminars, and learning sessions using established curricula and frameworks.
  • Ensure consistent delivery, quality, and alignment across leadership programs.
  • Train managers to carry out supervisory responsibilities across the employee lifecycle, including onboarding, performance evaluation, coaching, development, and retention.
  • Support managers in applying People & Culture policies, tools, and leadership practices in day-to-day operations.
  • Provide group coaching, facilitation, and practical guidance to supervisors and leadership cohorts.
  • Reinforce expectations and accountability for people management practices in partnership with People & Culture Operations.
• Organizational Development & Operational Partnership
  • Partner with People & Culture Operations and institutional leaders to support succession planning and workforce development initiatives.
  • Facilitate working sessions that support talent identification, readiness, and development planning.
  • Support departments in aligning leadership practices with operational goals and institutional priorities.
  • Assist with team development and effectiveness initiatives, including retreats and facilitated planning sessions.
• CliftonStrengths & Team Development
  • Lead CliftonStrengths-based workshops, team sessions, and retreats for departments and leadership teams.
  • Facilitate strengths-based conversations to improve collaboration, communication, and team effectiveness.
  • Support leaders and teams in applying strengths-based insights to supervision, team dynamics, and development planning.
• Assessment, Feedback & Continuous Improvement
  • Support the facilitation of leadership assessments and feedback processes, including 360-degree feedback initiatives.
  • Collect and summarize participant feedback and observations to inform program improvement.
  • Collaborate with Learning & Organizational Development colleagues to ensure programs remain responsive to institutional needs.

Minimum Qualifications

• Bachelor’s degree in organizational development, human resources, leadership, education, psychology, business, or a related field.
  
• Three or more years of professional experience supporting leadership development, organizational development, or manager training.
  
• Demonstrated experience facilitating leadership or management training and working directly with supervisors or leadership cohorts.
  
• Experience supporting workforce development, succession planning, or employee engagement initiatives.

Preferred Qualifications

• Master’s degree in organizational development, human resources, leadership, or a related field.
  
• CliftonStrengths certification or experience facilitating strengths-based development.
  
• Experience in higher education, public-sector, or complex organizational environments.
  
• Training or experience in coaching, change management, or leadership assessment tools.

Knowledge, Skills, and Abilities

• Strong knowledge of leadership development, organizational development, and people management practices.
  
• Demonstrated experience facilitating leadership training, group learning, and team development sessions.
  
• Ability to coach and influence managers and leaders at varying levels of experience.
  
• Strong facilitation, communication, and interpersonal skills.
  
• Ability to translate policies and frameworks into practical leadership behaviors.
  
• High degree of professionalism, discretion, and judgment when working with leaders and sensitive information.

Physical Demands / Working Conditions

• Standard office environment with frequent facilitation, collaboration, and interaction with leaders and managers.
  
• Occasional evening or weekend work and travel between campuses is be required to support leadership programs, retreats, and institutional initiatives.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies:  LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.