Coordinator of Donor Relations & Stewardship

Job no: 503852
Position type: Staff Full-Time
Location: Jackson
Division/Equivalent: Jackson State Community College
School/Unit: Jackson State Community College
Categories: Staff

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Title: Coordinator of Donor Relations & Stewardship

Job Summary

Under the supervision of the Executive Director of the Foundation, the Coordinator of Donor Relations and Stewardship develops, implements, manages, and assesses a comprehensive donor relations plan to support the strategic growth of the foundation and internal and external relations for the college. This is accomplished by managing donor relations/stewardship, overseeing funds/scholarships, and student support.

Job Duties

  • Oversee and actively manage the donor database, ensuring data integrity and database optimization 
  • Responsible for gift processing and donor acknowledgement
    • Ensures donors are acknowledged and recognized to strengthen their financial support for the college.
    • Responsible for the development, review, and control of all gift acknowledgements, including receipts, thank you letters, pledge statements, and donor reports. 
  • Develops, implements, and leads a successful and integrated donor relations program that strategically targets all levels of giving as defined by the Foundation team. 
    • Plan and execute stewardship efforts (photo opportunities, events, mailings, etc.). 
    • Works closely with Foundation trustees and staff to demonstrate the impact of philanthropy to donors by arranging meaningful and memorable experiences with funding recipients as appropriate. 
    • Creates innovative programs and projects to thank and steward donors, identifying creative and effective mediums to recognize the impact of corporate and individual support. 
  • Work closely with the foundation team to provide timely and accurate donor reports for prospecting and stewardship.
  • Under the supervision of the Executive Director, oversee the management/administration of all foundation funds/scholarships, including donor and recipient communication (i.e., reports to donors, thank you letters, student testimonials, etc.). 
  • Support club/department administrative needs for fundraising. Work with accounting to establish new funds, process expenses, and provide reports. Set up unique webpages/URLs for donations. 
  • Oversee student resource deployment and other student programs, tracking outcomes and providing donor feedback (grantors and individual donors). 
  • Collaborates with other departments to successfully streamline getting support to students.  
  • Manages administrative functions of the departments to include: processing invoices for payment, purchase orders, reconciling credit card statements, travel requests, reimbursements, etc. 
  • Serve as Board of Trustees administrative liaison (meeting reminders, minutes, other) 
  • Supports all fundraising-related and celebratory events. 
  • Ensures special events are communicated to executive leadership, board members, officials, and invited guests. 
  • Maintains Foundation web page 
  • Provides administrative support functions for the Communications and Marketing department to include: processing invoices for payment, purchase orders and requisitions, and reimbursements, etc.
  • Tracks donor relations and stewardship activities in the established databases to enhance relationships and increase the likelihood of continued contributions 
  • Uses key metrics to achieve higher retention rates and donor satisfaction 
  • Tracking metrics to assess the current engagement and activity of donors to determine which efforts have the greatest business impact.
  • Performs additional duties as assigned 

Minimum Qualifications

• Bachelor’s degree from a regionally accredited institution
• 2+ years of related experience in donor relations, event planning, and/or fundraising
• Experience with fundraising or CRM software (such as Blackbaud)

Preferred Qualifications

• Experience in higher education fundraising, donor relations, and/or alumni engagement
• Experience managing large events
• Experience with marketing or communication strategies

Knowledge, Skills, and Abilities

• Ability to effectively analyze data and inquiries, think critically, and make appropriate decisions
• Strong written and verbal communication skills.
• Effective organizational and time management skills
• Ability to work as part of a team or work alone without close supervision
• Strong interpersonal skills

Physical Demands / Working Conditions

  • Prolonged periods of sitting at a desk and working on a computer
  • Prolonged periods of standing at times
  • Prolonged screen time
  • Must be able to lift up to 25 pounds at times
  • Repetitive Movement

Pay Rate:  $41,984 - $52,480 (Annual salary depending on eligible experience, which is defined by the current compensation plan.)

Position Close Date: Open until filled. 

Special Instructions to Applicants:

To be considered for this position, you must submit an application.  Prior applications will not be used to fill this vacancy.  

A completed satisfactory background check will be required before hire.  

Advertised: Central Daylight Time
Application close:

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