Job Purpose:

The manager is responsible for oversight of instructional technology and media services operations at all college campuses. 

This is a non-exempt position and is primarily located at the Columbia Campus. The incumbent will travel to other Columbia State campuses as needed. 

Essential Functions

• Oversee operations and maintenance of desktop video conferencing equipment and software to ensure consistent functionality and user satisfaction.
• Evaluate instructional presentation equipment periodically and recommend optimal configurations and upgrades to meet evolving instructional needs.
• Plan and procure equipment, materials, and services to support ongoing improvements in media services.
• Participate in regular training activities to maintain current knowledge and skills in media technologies and instructional support.
• Prepare budget requests and manage expenditures to ensure operations remain within annual budget guidelines.
• Maintain accurate records and prepare reports as needed.
• Maintain an accurate inventory of all instructional presentation media equipment and supplies.
• Update and manage content on the media services website to ensure information remains current and accessible.
• Collaborate with the Dean of Academic Engagement and Innovation to plan and implement institutional support for instructional technology. 
• Direct and supervise the Coordinator of Media Services, Williamson Campus and Coordinator of Theater and Media Services to ensure seamless operations.
• Provide development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

Supplemental Functions

• Provide backup support to the Coordinators of Media Services as needed.
• Participate in institutional and external committees as appropriate.

Education, Training, and Experience

Required:

• Bachelor’s degree in audiovisual technology, broadcasting, instructional technology or related area.
• Minimum of five years of work experience in audiovisual technology, broadcasting, or instructional technology in an educational environment.

Knowledge, Skills, and Abilities

• Strong analytical and troubleshooting skills for resolving system issues.
• Strong communication and customer service skills
• Organizational, planning and supervisory skills
• Ability to relate to faculty, students, staff and public
• Ability to work a flexible schedule

Working Conditions

• Typical office environment with standard sitting and movement.
• Occasional lifting and transporting of audiovisual and electronic equipment up to 25 pounds.
• Travel required to all Columbia State campuses as needed.

Titles Supervised

• Coordinator of Media Services, Williamson Campus
• Coordinator of Media Services and Theater
• Contract Technicians
• Student Workers

Hiring Salary Range: $56,680 - $68,010

This position is based at the Columbia TN Campus

About Columbia State Community College:

As Tennessee’s first community college (established in 1966), Columbia State is committed to student success both in and out of the classroom, as well as economic and community development in our nine-county service area. Columbia State is a member of the Tennessee Board of Regents.  

Columbia State offers a comprehensive benefits package, including but not limited to the following:

• Vacation and Sick Leave
• 14 paid holidays
• Medical, dental, vision and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies:

Executive Director of Human Resources
humanresources@columbiastate.edu
1665 Hampshire Pike, Columbia, TN 38401
931-540-2501