Brief Job Overview/Summary

The Assistant Director will report to the Director of Global Engagement and provide support for international degree-seeking and exchange students and scholars. The Assistant Director is a key member of the Office of Global Engagement team, and, under the supervision of the Director, serves as PDSO (Primary Designated School Official) and RO (Responsible Officer) in SEVIS. The Assistant Director ensures compliance with federal immigration laws and policies, coordinates campus services to assist international students and scholars, organizes programming to enrich the experience of international students and scholars, and assists with program assessment and strategic planning for OGE. This position will collaborate with OGE colleagues to support the office’s mission to “provide the Stockton University community with opportunities for global engagement that foster intercultural understanding, ethical and inclusive practices, and an appreciation for diverse perspectives.”

Descriptions of Essential Duties/Responsibilities:

Serve as a resource for faculty members and academic advisors who work with international students and scholars

• Follow updates and changes in the curriculum in order to have a deep understanding of the curricular needs of international students
• Respond in a timely and culturally appropriate manner to communications from international partners, and coordinate with the Assistant Director of Education Abroad to support balanced international exchanges
• Advise the Director on strategic growth in international exchanges
• Organize events for visiting international delegations both on and off campus, demonstrating an understanding of intercultural norms and expectations
• Ensure compliance and reporting as relates to the Student and Exchange Visitor Program (SEVP), the Department of Homeland Security (DHS), and the Department of State (DOS)
• Keep up to date on changes in national laws and policies pertaining to non-immigrant visas, participate in regular training, and engage with others in the field of ISSS through engagement with NAFSA events and networks
• Advise non-immigrant students, scholars, faculty, and dependents on visa requirements, cultural adjustment, and authorized employment
• Collaborate routinely with the Office of Risk Management to develop, review, and update procedures and policies, and respond swiftly and appropriately to emergency situations
• Create and deliver workshops on topics of importance and interest to international students and scholars. Design a calendar of educational events for ISSS
• Design, develop, and maintain a Blackboard course of instruction for pre-arrival orientation and to support ongoing learning about visa regulations, OPT, CPT, and other issues that pertain to international students
  Coordinate with the International Student Organization and other student organizations to organize curricular and co-curricular programming
• Data collection, Assessment, and Planning
• Participate in the development and update of OGE strategic planning, developing and promoting plans to improve the program
• Prepare, recommend, monitor, and revise ISSS budget

Student support

• Maintain a caseload of F-1 and J-1 students and scholars, anticipating and responding to needs through collaboration with relevant campus offices
• Coordinate with Admissions and with exchange partner institutions to ensure a smooth transition for new students to the university
• Organize a pre-arrival and post-arrival orientation, in collaboration with other office staff and campus partners
• Respond with compassion and discretion when unexpected situations arise, communicating and collaborating with the Director
• Protect students’ privacy, following all FERPA, HIPAA, Title IV, and GDPR
• Supervise and manage student leaders, peer mentors, interns, graduate assistants, and TES
• Collaborate with the Director and other permanent OGE staff to provide training for TES, graduate assistants, interns, and student workers
• Prepare correspondence in the course of duties
  

Additional responsibilities include:

• Promote the OGE and support marketing to international students through maintaining, enhancing, and updating the OGE website; contributing to the OGE social media postings; and collaborating with Admissions to provide virtual and in-person events for prospective international students
• Contributes to the growth of OGE by researching new programs and projects and serving on university-wide committees
• Serve on campus committees
• Provide administrative support to the Director
• Other duties as assigned

Knowledge, Skills and Abilities:

• Experience collecting and using data to inform planning and program development
• Extensive experience working with Microsoft Office
• Excellent written and verbal communication skills in English, particularly in an intercultural setting
• Demonstrated knowledge and experience working with diverse groups in a college or university setting
• Strong organizational skills and attention to detail with the ability to prioritize and multi-task
• Ability to develop a communication strategy and maintain good relations with international partners
• Knowledge and understanding of management and administrative principles and practices, especially as relates to international students and scholars
• Excellent interpersonal skills, with ability to work independently and interact effectively with others in all roles and at all levels at the University
• Understanding of best teaching practices and experience designing and leading training and workshops

Required Qualifications:

• Bachelor’s degree
• A minimum of two years of experience in ISSS at an institution of higher learning, and/or a related field working directly with faculty, students and staff in a university setting
• Experience in SEVIS as a DSO/ARO
• A valid driver’s license

Preferred Qualifications:

• A Master’s degree in a related field
• Strong communication skills in one or more languages in addition to English
• Experience in Web design
• Ability to develop, administer, and monitor a budget
• Experience working or studying in an international setting
• Experience in administration and project management at a college/university setting
• Strong knowledge of risk assessment and crisis management
• Discretion with sensitive and personal information, and an understanding of FERPA/HIPAA, Clery, and Title IX