Brief Job Overview/Summary

Reporting to the Associate Provost for Curriculum & Compliance, the Director of Online and Digital Learning Innovation provides strategic leadership for Stockton University's systematic approach to online, hybrid, and digital learning innovation. This position oversees the development, implementation, and continuous improvement of high-quality, accessible, consistent, and innovative online courses and programs. They will support student success, the University's mission and strategic goals, meet the needs of adult learners including undergraduates, transfer students, graduate students, working professionals, and other learners seeking flexible pathways to degree completion and career advancement.

The Director works collaboratively with faculty, academic schools, academic deans, Academic Affairs leadership, Enrollment Management, University Relations and Marketing, Center for Teaching and Learning Design, Office of Graduate and Continuing Studies, Institutional Research and Effectiveness, Information Technology Services, student support units, external partners, and an evolving instructional design team. The Director will lead the development, launch, assessment, revision, and growth of a healthy portfolio of online courses, certificates, credentials, and degree programs. The role serves as a campus leader, resource, and expert for quality online teaching, instructional design, learning technologies, digital learning innovation, and data-informed continuous improvement.

Descriptions of Essential Duties/Responsibilities:

• Lead the development and implementation of strategic vision, operating framework, and advisory group(s) for online, hybrid, and digital learning aligned with the University's mission, strategic priorities, enrollment goals, and learner needs.
• Serve as the institution’s primary expert in online learning and emerging educational technologies, particularly artificial intelligence, learning analytics, and digital innovation.
• In collaboration with University-wide partners, lead the forming of a systematic approach to online education at Stockton including the lifecycle management of online courses and programs from market analyses and business planning to course development, implementation, assessment, and continuous improvement.
• Develop and scale innovative initiatives through collaborative leadership, building cross-functional teams and establishing sustainable organizational structures, processes, and reporting relationships as programs evolve and mature.
• Serve as a strategic partner with the Office of Graduate and Continuing Studies to advance a comprehensive online learning ecosystem that supports adult learner success strategies, flexible educational pathways, market-responsive program development and a scalable online learning infrastructure for adult learners.
• Collaborate with Enrollment Management, University Relations and Marketing, Office of Graduate and Continuing Studies, Center for Teaching and Learning Design, Student Success, Academic Advising, Tutoring Center, and Informational Technology Services that contribute to recruitment, student orientation for online and digital learning, student support services, and retention strategies that promote success for online learners.
• Partner with the Center for Teaching and Learning Design to establish and support the implementation of quality standards for online and hybrid courses and programs, ensuring quality course design (e.g., accessibility, engagement, assessment design, adult learning theory), effective online teaching (e.g., faculty presence, regular and substantive interaction, inclusive pedagogy, student engagement) within a consistent student experience.
• Coordinate with Information Technology Services and Center for Teaching and Learning Design in the provision of strategic recommendations to Academic Affairs leadership on the adoption of educational technologies based on academic value for all modalities, as well as implementation strategies, and support structures.
• Utilize data-informed approaches to evaluate enrollment patterns, student persistence, course analytics, outcomes assessment, student feedback, workforce trends, and market analytics to monitor the health of the online portfolio and identify improvements or opportunities.
• Manage, evaluate, and coordinate external partners, vendor relationships, grant opportunities, and service expectations that support online learning initiatives and sustainability.
• Maintain compliance with institutional policy, accreditation expectations, accessibility requirements, state authorization, and applicable state and federal regulations.
• Adapt organizational structures, and develops flexible processes that respond to changing student/faculty needs, and evolving programs.
• Develop and monitor key performance indicators related to online design quality, online student engagement, and persistence. Provide regular reports to University leadership to inform strategic planning, resource allocation, and continuous improvement.
• Contribute to online enrollment growth and academic program development across partnering areas. Provide regular reports to University leadership to inform strategic planning, resource allocation, and continuous improvement.
• Other duties as assigned.
  

Required Qualifications:

• Master’s degree in instructional design, educational technology, curriculum and instruction, higher education, adult learning, online learning, or related field.
• Seven years of progressively responsible and successful leadership experience in online learning, digital learning administration, instructional design, academic technology, faculty development, online program development, and higher education administration.
• Full-time work experience building, supporting, assessing, refreshing, or scaling revenue-generating online and hybrid academic courses or programs, preferably across multiple academic units.

Preferred Qualifications:

• Doctoral degree in instructional design, educational technology, curriculum and instruction, higher education, adult learning, online learning, or related field.
• Quality Matters, Online Learning Consortium, instructional design, project management, or related certification.
• Full-time work experience developing and expanding online programs for adult, returning, military-affiliated, transfer, graduate, and working learners utilizing market analysis, assessment tools, and program planning.
• Full-time work experience supervising instructional designers and guiding faculty developers.