About the Department:

Student Health Services (SHS) provides health care services at George Mason University. SHS provides primary care services and health promotion to eligible students at Mason, including but not limited to initial and follow up assessment, history taking, physical exam of patients, utilization of differential diagnosis, appropriate interventions, consultations and referrals as indicated, and basic emergency treatment and stabilization. Staff provide services to faculty, staff, and visitors on an as needed basis. SHS operates its main clinic on the Mason Fairfax Campus and smaller clinics on the Mason Square (Arlington) and SciTech Campuses (Prince William).

About the Position:

Reporting to the Associate Nursing Director and serving as a member of the SHS Executive Committee, the Lead Nurse supervises the medical assistants in Fairfax clinic and satellite clinics. The role provides assistance with immunizations, allergy and flu clinics, treatments ordered by the provider and assists in maintaining an orderly flow of patients in the clinic. The Lead Nurse supports the Associate Nursing Director and health care providers with ambulatory nursing health care skills and services, and is responsible for opening the clinic daily, facilitating morning huddle, and creating the clinic schedule. In addition, the Lead Nurse plans daily room assignments, manages call outs, oversees ordering of clinical supplies and medications, and provides additional nursing functions as needed to support and maintain clinic readiness and improve patient flow. Under the direction of the Associate Medical Director and Executive Director, the Lead Nurse assumes the Clinical Team supervisory role in the absence of the Associate Nursing Director. The Lead Nurse provides input for policy, procedure and process changes or revisions and serves as an advisor to the Associate Nursing Director. The Lead Nurse maintains a high level of knowledge of the Electronic Health Record and is a resource for EHR process and documentation.

Responsibilities:

Supervisory

• Supervises up to six classified and non-student wage clinical medical assistants;
• Maintains a positive and motivated working environment for staff and students;
• Participates as a hiring supervisor for new or re-hire medical assistant positions;
• Maintains safe staffing numbers and alerts supervisor when census trends are occurring to reevaluate potential staff shortages;
• Responsible for setting goals for performance and deadlines in ways that comply with the university's plans and vision and communicates them to subordinates;
• Organizing workflow and ensuring that employees understand their duties or delegated tasks;
• Monitoring employee productivity and providing constructive feedback and coaching;
• Receiving complaints and resolving problems;
• Maintaining timekeeping and personnel records;
• Passing on information from upper management to employees and vice versa;
• Preparing and submitting performance evaluations;
• Deciding on rewards and promotions based on performance;
• Hiring and training new employees; and
• Ensuring adherence to legal and university policies and procedures and undertaking disciplinary actions if the need arises.

Administrative

• Monitors clinic flow, makes necessary staffing adjustments;
• Collaborates with Associate Nursing Director to establish daily and monthly clinical team schedule, including assigning room assignments;
• Opens clinic daily and facilitates morning huddle;
• Assists with monitoring and ordering medical supplies for Fairfax and Satellite clinics;
• Assists Associate Nursing Director and Administrative Director with reconciliation of supplies and inventory;
• Assists Associate Nursing Director with monthly meeting agenda and minutes
• Oversees inventory of required items in Medicat and runs accuracy reports as needed for audit purposes;
• Provides nursing functions as needed to support and maintain clinic readiness and improve patient flow;
• Assists with ongoing review of documentation and peer review;
• Maintains awareness of students needs during the triage process and intervenes as needed to assist with appropriate referrals;
• Utilizes frequent application of crisis management skills with students at risk;
• Accurately utilizes EHR and contributes to improvements in documentation quality and efficiency;
• Acts as a resource and manages assignments for BSN students during their Community Health clinical rotation experience;
• Assists new hires in training and mentoring;
• Assists in scheduling and planning orientation for new nurses or medical assistants;
• Participates as a mentor for students and new hires;
• Actively participates as a member or chair of SHS committees as recommended by Associate Nursing Director;
• Participates in search committees for recruitment;
• Represents SHS at UL or university wide events such as orientation/admission events, HFE, or vaccine clinics and volunteers to support other UL events or initiatives;
• Completes AAAHC assessment requirements under direction of the Quality Improvement Coordinator; and
• Attends conferences and training as needed to maintain knowledge and understanding of infection control guidelines.

Clinical

• Accurately and safely delivers immunization administration and allergy immunotherapy;
• Maintains current knowledge and skills of ambulatory nursing practices through continuing education;
• Maintains proficiency in phlebotomy skills, performance of CLIA waived tests and knowledge of basic laboratory processing requirements;
• Completes lab competencies; and
• Accurately verifies patient immunization records.

Required Qualifications:

• Bachelor’s degree in related field;
• Must be a graduate of an accredited Bachelor of Science or Master's degree in nursing program from an institute of higher education;
• Registered Nurse License in VA or valid Multi-state License;
• CPR Healthcare Provider Certification;
• Experience typically obtained in 3+ years of nursing experience in a hospital or health care setting in addition to clinical experience obtained while seeking a nursing degree;
• Experience typically obtained within one year in a physician's office preferably adult medicine or college health;
• Knowledge of adult ambulatory care practices;
• Knowledge of unique needs of college students;
• Knowledge acquired in phlebotomy skills and IV training;
• Knowledge of allergy immunotherapy;
• Knowledge of adolescent and adult immunization requirements;
• Knowledge of Medicat or other electronic medical recordkeeping systems;
• Demonstrated knowledge and understanding of SHS Electronic Medical Records;
• Demonstrated knowledge and understanding of the day to day clinical roles, functions and schedules;
• Skills in telephonic and in-person triage;
• Demonstrated effective communication and customer service skills; and
• Ability to perform EKGs and administer nebulizer treatment.

Preferred Qualifications:

• Master’s degree in related field;
• Demonstrated experience successfully supervising staff;
• Experience working with college-aged students;
• Experience typically obtained within one year in a Student Health Services clinic; and
• Knowledge of leadership and management styles and proven application of knowledge in supervisory roles.

Note:  This Position is not eligible for international Visa Sponsorship

Instructions to Applicants: 

For full consideration, applicants must apply for Lead Nurse at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.

Posting Open Date: May 20, 2025

For Full Consideration, Apply by:  June 3, 2025

Open Until Filled:  Yes