Dining Room Attendant
Job no: C496589
Position type: Full-time Staff
Location: Grand Forks
Division/Equivalent: Student Affairs
School/Unit: Dining Residence
Categories: Dining/Food Service
Salary/Position Classification
- $17.85 - $20 Hourly, Non-Exempt (Eligible for overtime)
- 40 hours per week
- 100% Remote Work Availability: No
- Hybrid Work Availability (requires some time on campus): No
Purpose of Position
The purpose of this position is to provide the highest quality service to customers in the service and dining room areas in dining service operations. This may include but is not limited to: serving food, maintaining cleanliness, and communicating with customers. The position works primarily in residential dining operations but may also work in retail operations and catered events on or off premises. This position is a front of the house position that has a high level of direct customer contact. This position works closely with student employees to ensure quality products and service are provided for customers.
Duties & Responsibilities
Maintain Service Areas
- Keeps all service areas clean and presentable
- Ensures the serving lines and salad bars are stocked and replenished, rotating food to insure freshness
- Review the set-up of the condiments, beverages, breads and chips and replenishes as needed
- Cleans beverage machines, condiment counters and equipment, dessert, and beverage areas,
- Answers student’s questions regarding Dining Service’s policies, procedures, and offerings
- Secures inventory
- Coordinates with production staff to ensure operational needs are met
- Reassemble all service equipment (i.e., juice machine, milk machine, coffee, ice cream, yogurt, topping dispensers, etc.)
- Slice bread, pan/plate dessert items, while properly rotating food items
- Ensure date in on all ambient products (i.e., bread, desserts), and ensure expired products are not on display
Maintains cleanliness of the dining room
- Insures cleanliness of the dining room by cleaning and sanitizing tables during service times
- Wipe down chair and booth seats
- Cleans dining room windows (inside only), plexiglass/sneeze guards, vents, and light fixtures
- Maintains and completes side work duties
Clerical or general office responsibilities
- Receives customers into the dining room greets guest runs the guest meal cards or U Cash Cards thru the Encore Lt card readers, credit card purchases for customers and logs the transaction.
- Assists customers with various services: Off campus contracts, orders sack lunches, student birthday cake orders and assists students with board changes
- Train’s part time/student on the Odyssey System
Required Competencies
- Able to stand 3-4 hours at a time.
- Can move 45-50 pounds.
- Strong communication, interpersonal, organizational, and customer service skills.
- Is customer and student orientated
- Ability to motivate and supervise others.
- Ability to do Basic Math
- Optimistic attitude, high degree of integrity, and a strong work ethic
Minimum Requirements
- High school diploma/GED
- Six months of POS Cash Handling, or credit card experience
- One year costumer service experience
- Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.
Preferred Qualifications
- National Restaurant Foundation ServSafe certification
- One-year Large-Scale food service experience to include both production and service experience
- Data Entry, Spreadsheet, CBORD OMNI computer system experience
Advertised: Central Daylight Time
Application close: Central Daylight Time
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