Salary/Position Classification

• $16.00 hourly, Non-Exempt (Eligible for overtime)
• 15 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

Deliver campus mail, printing jobs, and other parcels, timely and accurately, across campus and provide support to the Print & Mail Center as needed.

Duties & Responsibilities

• Process, sort, deliver, and pick up all incoming and outgoing intra-campus mail, packages, printing jobs, and paper at scheduled times.

• Handle all phases of mail operations, including inbound, outbound, and intra-campus USPS, UPS, and FedEx letters and parcels.

• Receive, check-in, and accurately log UPS, FedEx, and other carrier packages in the campus package tracking system.

• Maintain accurate delivery and tracking records using handheld devices and internal databases.

• Deliver copier paper and office supplies to campus departments as needed.

• Provide professional, courteous customer service to maintain strong relationships with campus departments.

• Perform and document routine vehicle inspections; operate assigned vehicles safely, legally, and keep them clean and well-maintained.

• Assist with maintenance of the Print & Mail Center vehicle fleet, including weekly light cleaning.

• Provide backup support for printing and mailing operations, including answering phones and assisting with mailing and shipping inquiries.

• Assist with mail metering, postage rate selection, bulk mail processing, and USPS compliance.

• Support printing and bindery operations, including folding, cutting, collating, binding, inserting, and inventory management.

• Maintain clean, safe workspaces; participate in training, staff meetings, special projects, and perform other duties as assigned.

Required Competencies

• Ability to use independent judgement in routine and non-routine situations and aid in supervision of student employees
• Must be able to operate mail processing equipment and software
• Must have general knowledge in utilizing UPS and Federal Express shipping software
• Must have excellent problem-solving skills, interpersonal communication skills, work well in a customer service atmosphere, and supervisors & other staff members while representing the department in a professional manner
• Must be able to plan, organize, and/or prioritize daily assignments, work activities, and have a high attention to detail
• Must be flexible and adaptable to changes in regulations, policy and procedure
• Must work with and serve a diverse campus community
• Must maintain safe driving habits as outlined in the state fleet handbook
• Work cooperatively in a team environment.

Minimum Requirements

• High school diploma or GED
• Experience using computers.
• Must maintain a valid driver’s license. (Driver License status will be checked at least annually)
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Experience with USPS rules and regulations
• Experience with UPS and Federal Express shipping regulations
• Experience in a customer service environment
• Knowledge of mail metering and procedures and methods as required in the performance of duties