About us:

The United Protestant Association of NSW Limited (“UPA”) is a values-driven non-profit care organisation serving local communities throughout NSW, with a vision of always ensuring we have “our people by our side”. With a staff compliment of 1400 and a turnover in excess of $100M, UPA is a non-profit Company limited by guarantee.

Our services include: 

• Residential Aged Care
• Home Care Services
• Retirement Villages

At UPA Home Care, our focus is building a sincere and caring partnership with our consumers to enable them to live a purposeful and independent life in their home for as long as possible. Every decision we make as an organisation comes back to our values of Compassion, Respect, Integrity, Kindness and Inclusiveness.

The Opportunity:

This role is initially offered on a two-year fixed-term contract, with the possibility of extension or transition to a permanent position.

Reporting to the Home Care Manager:

• You must be tech-savvy and quick to learn new systems
• You will provide coordination services to support our consumers. You will be a key team member helping to deliver a variety of services to meet out consumers’ unique circumstances and needs, ranging from entry level through to complex health needs.
• You will oversee a portfolio of consumers, develop and manage care plans, as well as create services and supports which are unique to individuals.
• Administratively, you will be responsible for a range of tasks such as drafting budgets, monitoring financial transactions, actioning changes in care, undertaking general marketing, as well as working with staff to deliver exceptional services.
• You will liaise with Medical Professionals and Allied Health Services with an integrated approach to consumer care
• You will ensure compliance with the Aged Care Quality Standards at all times
• You will actively promote the growth of UPA Home Care services in the Western NSW region

What you bring:

• Certificate IV in Aged Care or Diploma or Degree in Community Services,
• Demonstrated experience in home care packaging, case management, assessment, care planning and service coordination
• Understanding of consumer directed, community-based care service delivery
• Understanding of current Aged Care Legislation, Aged Care Principles and Aged Care Standards
• First Aid and CPR Certificate (desirable)
• Experience working with and adhering to budgets
• Ability to liaise with and promote our services to external providers in a proactive and positive manner
• Computer literate (Word, Excel, email, internet)
• Current Driving License
• Demonstrated strong interpersonal skills
• Exceptional customer service skills, with both internal and external customers
• Applicants must have permanent residency or be an Australian Citizen
• Applicants must be willing to undertake a Police Check prior to commencement 

Benefits and perks:

• Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free) 
• Access to a Wellness Program 
• Employee Assistance Program
• Up to $500 retention bonus for permanent appointments
• Platinum Member of the Australian College of Nursing
• Supportive and friendly work environment 
• Work/life balance and flexible working arrangements available 
• Workplace education and support provided 
• Opportunity to make a real difference to your community and the lives of those in need 

Pre-employment screening:

The successful candidate is required to have completed/have a willingness to undertake the following:

• Vaccinated in accordance with UPA’s Immunisation and Vaccination Policy. (including proof of the required doses of a TGA approved COVID-19 vaccine and annual influenza) 
• Undertake a National Criminal History Check 
• Pre-Employment Medical Assessment 

Appointment is subject to satisfactory of all pre-employment checks.   

Candidates must have the right to work in Australia as a mandatory requirement.

Interested?
Simply click on the ‘apply now’ button and submit your cover letter and resume for consideration.  For a confidential discussion or to obtain a copy of the position description, please contact the UPA Talent Team at recruitment@upa.org.au.  

To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au.    

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Talent Team at recruitment@upa.org.au.