The Organisation

The United Protestant Association of NSW Limited (“UPA”) is a values-driven non-profit care organisation serving local communities throughout NSW, with a vision of always ensuring we have “our people by our side”. With a staff compliment of 1400 and a turnover in excess of $100M, UPA is a non-profit Company limited by guarantee.

Our services include:

• Residential Aged Care
• Home Care Services
• Retirement Villages

The Opportunity

This is a fixed-term (12 month) role. Reporting to and working closely with the Director, Strategic Projects and Change Management, in this newly created Risk Lead role you will be responsible for delivering and promoting a proactive and integrated approach to enterprise risk management at UPA. You will apply your specialist knowledge and expertise in enterprise risk management to lead the implementation of UPA's Enterprise Risk Management Framework and associated systems. Building risk management capability across the organisation in terms of people, systems and governance, is a top priority for this role. You will be tasked with driving the continuous improvement of UPA's risk maturity to support the delivery of high-quality, safe, and person-centred care within a not-for-profit aged care context. Previous experience with Protecht or comparable enterprise risk management software is valued.

Duties will include (but not limited to): 

1. Lead ERM Framework Implementation: Drive the organisation-wide adoption and integration of the Enterprise Risk Management (ERM) Framework at all levels.

2. ERM System Oversight: Manage the configuration, rollout, and continuous improvement of the ERM system, ensuring alignment with policies and procedures.

3. Governance Documentation: Develop and maintain risk governance documents, policies, and procedures in line with standards like ISO 31000.

4. Strengthen Risk Governance: Review and enhance risk governance structures, including committees and reporting mechanisms.

5. Support Business Continuity: Contribute to the development of business continuity plans and responses to enterprise-level risks.

6. Build Risk Capability: Design and deliver training to enhance risk awareness and capability across the organisation.

7. Promote Risk Culture: Foster a proactive risk culture through coaching, support, and integration of risk principles into daily operations.

8. Risk Operations & Reporting: Facilitate risk assessments, maintain the risk register, and report on risk trends and profiles to leadership.

9. Ensure Compliance & Improvement: Monitor compliance with legislation and standards, support audits, and drive continuous improvement initiatives.

10. Stay Informed & Flexible: Keep up with sector developments and undertake additional duties as required by leadership.

We are also willing to invest in training and offer you all the support you might need in order to succeed in your role. 

What you bring:  

• Tertiary qualification in Risk Management, Business, Health Management, or a related discipline.
• Proven experience in developing, implementing, and managing Enterprise Risk Management frameworks and systems, preferably within aged care, health, or human services.
• Demonstrated experience as a functional lead or key stakeholder in the implementation and management of an ERM system.
• Strong understanding of risk management principles, methodologies, and standards (e.g., ISO 31000).
• Experience in developing and delivering risk management training and building organisational capability.
• Excellent analytical skills with the ability to interpret data, identify trends, and prepare comprehensive reports.
• Proven ability to lead change, influence stakeholders, and foster a positive risk culture.
• Exceptional communication (written, verbal, presentation), interpersonal, and relationship-building skills.
• High-level organisational skills with a proven ability to manage competing priorities and complex projects.
• Experience in conducting Root Cause Analysis (RCA) or similar incident investigation methodologies.

Benefits and perks 

• Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free) 
• Access to a Wellness Program 
• Employee Assistance Program
• Up to $500 retention bonus for permanent appointments
• Support provided for your ongoing AHPRA registration requirements (including payment of annual fees) 
• Platinum Member of the Australian College of Nursing
• Supportive and friendly work environment 
• Work/life balance and flexible working arrangements available 
• Workplace education and support provided 
• Opportunity to make a real difference to your community and the lives of those in need 

Pre-employment screening

The successful candidate is required to have completed/have a willingness to undertake the following:

• Vaccinated in accordance with UPA’s Immunisation and Vaccination Policy. (including proof of the required doses of a TGA approved COVID-19 vaccine and annual influenza) 
• Undertake a National Criminal History Check 
• Pre-Employment Medical Assessment 

Appointment is subject to satisfactory of all pre-employment checks.   

Interested 
Simply click on the ‘apply now’ button and submit your cover letter and resume for consideration.  For a confidential discussion or to obtain a copy of the position description, please contact the UPA Talent Team at recruitment@upa.org.au.  

To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au.    

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Talent Team at recruitment@upa.org.au.