Return to Work Business Partner

People & Culture | WHS Team | Wahroonga, NSW

Make a meaningful difference—one recovery journey at a time.

Are you passionate about supporting people through life's challenges and helping them successfully return to meaningful work?

At UPA Aged Care Solutions, we're looking for an experienced and compassionate Return to Work Business Partner to join our People & Culture – WHS team based at our Wahroonga Head Office.

This is an exciting opportunity to play a key role in supporting injured or unwell employees through their recovery while partnering with leaders to create safe, sustainable and successful return-to-work outcomes. You'll make a genuine impact by helping our people feel supported, valued and empowered every step of the way.

About the Role

As our Return to Work Business Partner, you will manage and coordinate end-to-end return-to-work programs across the organisation, ensuring compliance with legislative requirements while delivering exceptional care and support to our employees.

Working collaboratively with managers, insurers, medical practitioners, rehabilitation providers and key stakeholders, you'll develop tailored recovery plans that prioritise employee wellbeing while supporting positive business outcomes.

Key Responsibilities

• Develop and coordinate individual Return to Work Plans that support safe and sustainable recoveries.

• Partner with managers, employees, insurers, rehabilitation providers and medical professionals to facilitate successful return-to-work outcomes.

• Manage workers compensation and injury management cases from commencement through to resolution.

• Monitor employee progress, review recovery plans and implement adjustments where required.

• Provide expert advice and coaching to managers on injury management, rehabilitation and legislative obligations.

• Build trusted relationships with employees by providing compassionate support throughout their recovery journey.

• Promote a proactive safety culture through education, early intervention initiatives and wellbeing programs.

• Maintain accurate case documentation and reporting while ensuring compliance with relevant legislation and organisational policies.

About You

You'll be an empathetic professional who enjoys building strong relationships and helping people achieve positive outcomes.

To be successful in this role, you'll bring:

• Experience managing Return to Work, Workers Compensation or Injury Management cases.

• Sound knowledge of NSW Workers Compensation legislation and return-to-work best practice.

• Excellent communication, stakeholder engagement and relationship-building skills.

• Strong organisational skills with the ability to manage multiple cases simultaneously.

• A proactive, solutions-focused approach with strong problem-solving skills.

• A relevant tertiary qualification in Human Movement, Occupational Rehabilitation, Workplace Health & Safety, Allied Health or a related discipline (highly regarded).

• Return to Work Coordinator certification (desirable).

Why Join UPA?

At UPA, our people are at the heart of everything we do. As one of Australia's leading not-for-profit aged care providers, we're committed to creating an inclusive, supportive and rewarding workplace where our employees can thrive.

Benefits & Perks

• Competitive salary with generous salary packaging benefits.

• Salary packaging of up to $15,900 for living expenses and $2,650 for meal and entertainment benefits.

• $200 annual wellbeing allowance through our Employee Wellness Program.

• Up to $500 retention bonus for eligible permanent employees.

• Flexible working arrangements to support work-life balance.

• Ongoing learning, development and career progression opportunities.

• Supportive leadership and collaborative team culture.

• The opportunity to make a genuine difference to the lives of our employees and the communities we serve.

About UPA

UPA Aged Care Solutions is a not-for-profit, values-based organisation providing Residential Aged Care, Home Care and Retirement Living services across New South Wales.

For more than 75 years, we've been committed to helping people live with dignity, independence and choice. Our people are driven by compassion, respect and excellence, and we're proud to foster a workplace where everyone belongs.

Pre-Employment Requirements

The successful applicant must have the right to work in Australia and be willing to complete:

• National Criminal History Check

• Pre-employment screening

• Vaccination requirements in accordance with UPA's Immunisation and Vaccination Policy

Appointment is subject to satisfactory pre-employment screening and confirmation of the applicant's right to work in Australia.

Apply Now

If you're looking for a rewarding career where you can make a real impact on employee wellbeing while contributing to a caring and supportive organisation, we'd love to hear from you.

Click Apply Now to submit your resume and cover letter. Please note that applications submitted via email will not be accepted.

UPA Aged Care Solutions is an equal opportunity employer. We welcome applications from people of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, the LGBTQIA+ community, veterans, refugees and people living with disability. We are committed to providing an inclusive recruitment experience and will make reasonable adjustments to support you throughout the selection process.