• Temporary Full Time - 1 year with possibilty of extension
• Clerk Grade 7/8 
• Package up to $142,492.99 pa. Package includes salary range ($113,574.00 pa - $125,720.00 pa), plus employer's contribution to superannuation and annual leave loading
• Greenacre - 3 days a week

About the role:      

The Field Operations System Training Officer provides a broad range of administrative services and leverages extensive Field Operations Business Unit (FOBU) systems knowledge, to support the unit's operational systems development and facilitate the training of operational staff on Field Operations Business Unit (FOBU) operational systems.

About you:

• Demonstrated ability to conduct training across various operating systems applying knowledge across different
  processes using interpersonal skills resulting in successful implementation of systems
• Sound experience in change management processes

For more information on the role, please view the Role Description.

Should you require more information about this opportunity, please contact Kerry Wells on 0408-975-657.

About us:

FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incidents on the people, property, environment and economy of NSW.  We are prepared for anything – helping anyone, anywhere, anytime.

Visit our Careers Page to learn more about Fire and Rescue NSW.

What we can offer:

• Work-life balance and flexible working arrangements 
• Modern buildings and facilities
• Activity based working environment
• Free on-site gym and parking
• Partnership with Fitness Passport for ongoing staff and their families to access more than 390 gyms and pools at a discounted rate
• Study assistance for approved courses
• Ongoing training and development

 Our commitment to diversity:

Great people come from all walks of life and at Fire and Rescue NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve.

We welcome people with diverse experience, skills and backgrounds, and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTIQ, people with disability, people with culturally and linguistically diverse backgrounds, and people of all ages.

If you are a person with disability and require specific arrangements to participate in the recruitment process, please contact the FRNSW Talent Acquisition Team by email at recruitment@fire.nsw.gov.au

How to apply:

To be considered for this role, please provide an up-to-date resume which details your skills and experience as relevant to this role.

Please answer the following two targeted questions. It is recommended you draft your responses in a Word document then paste into the required field in the online application.

1. Can you provide an example of where you have delivered training on a system or technology to support users? Please outline how you identified training needs, developed materials or guides and ensured users were confident in applying the system in their day-to-day work.

2. Describe a situation where you had to manage multiple competing priorities while responding to complex enquiries or supporting stakeholders with different needs. How did you prioritise your work, communicate with stakeholders, and ensure timely and effective outcomes?

Visit the PSC website for helpful information on writing your application: https://iworkfor.nsw.gov.au/writing-your-application

Applications close: Sunday, 12th April 11:55pm

A talent pool may be created for ongoing and temporary opportunities of the same role or role type which become available over the next 18 months.