• Ongoing Full Time  
• 2 positions
• Clerk Grade 9/10
• Package up to $166,549 pa. Package includes salary range ($133,348 pa to $146,945 pa), plus employer's contribution to superannuation and annual leave loading
• Based in Greenacre with work from time to time at other FRNSW locations including Orchard Hills, Olympic Park and Alexandria as well as hybrid working

About the role:      

Working as part of the Capability Program & Policy Team, you will manage and coordinate the development, implementation, and evaluation of operational programs and policies. You will play a key role in supporting Strategic Capability objectives through research, stakeholder engagement, policy development, project support, and the preparation of high-quality documentation.

About you:

To be successful in this role, you will demonstrate:

• Experience in policy development, program management, project coordination, or a related discipline.
• Strong analytical, research, and problem-solving skills, with the ability to interpret complex information and provide practical recommendations.
• Exceptional written communication skills, including experience preparing reports, policies, briefings, and executive-level documentation.
• Proven ability to build effective relationships and influence stakeholders across a diverse organisation.
• Knowledge of governance, risk management, and project management principles.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.

Essential Requirements:

• Tertiary qualifications in related technical and/or management field or equivalent experience  

For more information on the role, please view the Role Description: Senior Program & Policy Officer Clk Gr 9-10.pdf.

Should you require more information about this opportunity, please contact Lynette Twigg, A/Manager Capability Program & Policy on 0417 275 189.

About us:

FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incidents on the people, property, environment and economy of NSW.  We are prepared for anything – helping anyone, anywhere, anytime.

Visit our Careers Page to learn more about Fire and Rescue NSW.

What we can offer:

• Work-life balance and flexible working arrangements
• Modern buildings and facilities
• Activity based working environment
• Free on-site gym and parking
• Partnership with Fitness Passport for ongoing staff and their families to access more than 390 gyms and pools at a discounted rate
• Study assistance for approved courses
• Ongoing training and development

Our commitment to diversity:

Great people come from all walks of life and at Fire and Rescue NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve.

We welcome people with diverse experience, skills and backgrounds, and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTIQ, people with disability, people with culturally and linguistically diverse backgrounds, and people of all ages.

If you are a person with disability and require specific arrangements to participate in the recruitment process, please contact the FRNSW Talent Acquisition Team by email at recruitment@fire.nsw.gov.au

How to apply:

To be considered for this role, please provide an up-to-date resume which details your skills and experience as relevant to this role.

Please answer the following two targeted questions. It is recommended you draft your responses in a Word document then paste into the required field in the online application.

1. Describe a time when you conducted research and analysis to develop advice, a policy, guideline, or operational recommendation for senior leaders. What was your approach and what was the outcome?
2. Describe a situation where you had to build consensus among multiple stakeholders with differing priorities to deliver a program, project, or policy outcome. What actions did you take and what was the result?

Visit the PSC website for helpful information on writing your application: https://iworkfor.nsw.gov.au/writing-your-application

Applications close: 11.55pm 29 July 2026

A talent pool may be created for ongoing and temporary opportunities of the same role or role type which become available over the next 18 months.