• Program and Policy Officer
• Ongoing Full Time
• Clerk Grade 7/8
• Package up to $ 146,768.24 Package includes salary range ($116,981.00 pa to $129,492.00 pa), plus employer's contribution to superannuation and annual Greenacre

About the role:      

Coordinate and develop policy and procedures, and provide analysis and advice, to support Strategic Capability objectives. 

About you:

• Provide analysis and advice on specifications, templates, quality control, risk management and compliance issues, including the outcomes of operational reviews and reports
• Create and maintain a range of FRNSW policy and procedural documents for operations, equipment and vehicles, including operational guidelines, recommended practices, SIMS worksheets, specifications, fact sheets, work instructions and templates for all the above
• Provide high quality technical writing and editing services and manage review, approval and publishing across all publishing platforms
• Provide advice and support on the appropriate use of content, style and presentation of information and the use of templates
• Ensure compliance with records, content and document management policies and procedures
• Communicate and liaise with key stakeholders, project teams and working groups to support project outcomes
• Undertake various project-related administrative activities such as briefings, approvals and maintaining registers and research tasks

 Essential Requirements:

•  Tertiary qualifications in a relevant discipline or equivalent experience 

For more information on the role, please view the Role Description  Program and Policy Officer Clk Gr 7-8 (3).pdf

Should you require more information about this opportunity, please contact Anne Pickles on 02 9265 2971

About us:

FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incidents on the people, property, environment and economy of NSW.  We are prepared for anything – helping anyone, anywhere, anytime.

Visit our Careers Page to learn more about Fire and Rescue NSW.

What we can offer:

• Work-life balance and flexible working arrangements 
• Modern buildings and facilities
• Activity based working environment
• Free on-site gym and parking
• Partnership with Fitness Passport for ongoing staff and their families to access more than 390 gyms and pools at a discounted rate
• Study assistance for approved courses
• Ongoing training and development

 Our commitment to diversity:

Great people come from all walks of life and at Fire and Rescue NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve.

We welcome people with diverse experience, skills and backgrounds, and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTIQ, people with disability, people with culturally and linguistically diverse backgrounds, and people of all ages.

If you are a person with disability and require specific arrangements to participate in the recruitment process, please contact the FRNSW Talent Acquisition Team by email at recruitment@fire.nsw.gov.au

How to apply:

To be considered for this role, please provide an up-to-date resume which details your skills and experience as relevant to this role.

Please answer the following two targeted questions. It is recommended you draft your responses in a Word document then paste into the required field in the online application.

1. Describe a time when you been a part of or managed a project to solve an organisational issue. Describe the situation, your role and the outcome. How did you ensure the solution complied with legislative and and policy requirements?
2. Describe a situation where you have been working with a team with diverse skills. How did you mentor and coach project team members to help achieve project outcomes?

Visit the PSC website for helpful information on writing your application: https://iworkfor.nsw.gov.au/writing-your-application

Applications close:  20 October 2026

A talent pool may be created for ongoing and temporary opportunities of the same role or role type which become available over the next 18 months.