Working Title: EY Suite in the College of Business - Student Employee - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: College of Business

Department: 100330 - College of Business - Dean

Pay Rate: Hourly

Specify Range or Amount: $12.50

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 4/24/2025

About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

General Information:

Front Desk Student Assistant
Office of Professional Development and Undergraduate Programs (EY Suite)
Hours: Monday–Friday, 8:00 AM–5:00 PM (Flexible shifts within this timeframe)

Position Overview:
The EY Suite Front Desk Student Assistant serves as the primary point of contact for students, faculty, prospective students/families, and visitors to the Office of Professional Development and Undergraduate Programs Suite. This position plays a vital role in supporting the office's daily operations while promoting a welcoming and professional environment for both the office and the College of Business.

Duties and Responsibilities:

• Greet and assist students, faculty, prospective students, and visitors in person
• Manage virtual interview rooms, including scheduling and providing technical support
• Answer general inquiries by phone and email, and direct individuals to appropriate resources or staff
• Assist with event preparation and setup for office-sponsored programs and activities
• Compile and organize documents for academic classes and student-focused programs
• Provide general administrative and technical support to the office staff within the suite
• Maintain confidentiality and professionalism in all communications and interactions
• Maintain regular office hours as scheduled

Qualifications:

• Strong interpersonal and communication skills
• Reliable, punctual, and detail-oriented
• Comfortable with basic office technology and willing to learn new systems
• Ability to manage multiple tasks and work independently in a professional setting
• Positive attitude and a commitment to customer service

Additional Posting Information:

Please attach a cover letter and resume.

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Students must have a 2.0 or better cumulative GPA.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.