Working Title: Graduate School Student Assistant - FWS

State Role Title: Institutional Employment/Federal Work Study

Position Type: Federal Work Study

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: The Graduate School

Department: 100140 - Graduate School

Pay Rate: Hourly

Specify Range or Amount: $13

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 08/18/2025

About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

General Information:

The Graduate School supports graduate students from recruitment through graduation by providing guidance, resources, and opportunities that help them succeed academically and professionally. This includes outreach, application support, and continued assistance throughout their programs.

The Graduate School (TGS) is accepting applications for a Graduate School Student Assistant who will be responsible for offering support services for graduate recruitment, admissions and students services and overall operations of the TGS office. The student assistant will assist with general office duties, online data research, assist with events hosted by TGS and other tasks as needed.

Duties and Responsibilities:

• Provide support to TGS staff in areas of recruitment, admissions, student services, and overall operations of The Graduate School.
• Maintain confidentiality when working with student records of current or prospective students or alumni.
• Online research and data management tasks.
• Provide front desk and phone coverage.
• Provide social media support.
• Assist with virtual events.
• Assist with in-person graduate school fair held at JMU.
• General office tasks and other duties as assigned.
• Assist Student Services such as organizing handouts for various events.

Qualifications:

• Effective communication skills - clear and professional verbal and written communication, with the ability to interact positively with students, staff, and visitors.
• Ability to work independently.
• Experience with technology (Microsoft Office, Excel, email platforms, etc.)
• Professionalism and reliability – dependable and responsible with deadlines and work schedule.
• Experience working with confidential data preferred.
• Must be Federal Work Study eligible
• Availability to work up to 10 hours per week.

Additional Posting Information:

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.