Working Title: Reporting & Analytics Analyst

State Role Title: Info Technology Specialist II

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Information Technology

Department: 100755 - IT - Reengineering Madison EG

Pay Rate: Pay Range

Specify Range or Amount: 70,000-75,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 12/10/2025

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

This position will be a Reporting & Analytics Analyst for Oracle Human Capital Management (HCM), Finance, and Student Information Systems (SIS) Applications. The initial phases will be HCM and Finance with an implementation date of July 2027. JMU is in the midst of implementing a very large strategic initiative, Reengineering Madison (https://www.jmu.edu/computing/projects/reengineering-madison/index.shtml). Replacing our ERP applications with Oracle is the last phase of the project and we are excited to offer this position to support the project.

Duties and Responsibilities:

The position is tasked with becoming an expert in the delivered reporting and analytics tools, developing partnership with the data experts in the end-user offices to understand the data and reporting needs, partnering with those doing reporting in the end-user offices to become knowledgeable in the tool so they can work independently to create their own reports and dashboards, reviewing and managing new features of the tools, accuracy of reporting, and documentation. Ensures effective use of the Oracle Cloud reporting and data warehouse tools by staying engaged and current with the features, enhancements, best practices, and working with partners across campus to make the best use of the tools. Position will also require creating dashboards and a variety of reports to meet end-user and leadership reporting needs. This position is eligible for a hybrid work schedule.

Qualifications:

Required
• Significant professional experience working in large and complex Software Systems, such as: Student Information Systems (SIS), Human Resources, Payroll, Financials using robust reporting and analytical tools.
• Professional experience in managing multiple priorities.
• Demonstrated technical ability to learn new reporting tools and deliver solutions using those tools.
• Demonstrated strong analytical and problem-solving skills.
• Exceptional communication skills, both verbal and writing.
• Significant professional experience working with end-users of varying skills and abilities.
• Significant experience gathering complex requirements and turning those into dashboards and reports to meet end-user needs.
• Significant experience creating and delivering complex reports that contain consistent and accurate data.

Additional Considerations
• Experience in a Higher Education environment.
• Experience in building strong and long-lasting partnerships with key stakeholders.
• Experience working with Cloud applications.
• Experience working with Data Warehouses.
• Experience in partnering with campus users to become proficient in reporting tools so they can handle reporting for their offices.
• Experience with tools that are delivered with the Oracle Cloud suite: OTBI, BI Publisher, FRS, and Smart View.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.