Working Title: Temporary Conference Assistant for Night Operations (Multiple Positions)

State Role Title: Administrative and Office Specialist II

Position Type: Temporary

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 300069 - Conference Services

Pay Rate: Hourly

Specify Range or Amount: $16.00 - $17.25 per hour

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 01/29/2026

About JMU:

JMU is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. JMU offers several perks to all employees including:
• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

Visit our Benefits site to learn more about the benefits that James Madison University offers to part-time employees!

General Information:

Conference Services at James Madison University is accepting applications for four (4) Temporary Summer Conference Assistant for Night Operations. These positions work closely with Sponsors, Campus Partners and Conference Services staff to finalize arrangement of facilities and services to best suit the specific program’s needs.

These positions will work primarily afternoon and night shifts Sunday – Saturday from May 18, 2026, until August 4, 2026, 3 to 5 days per 7-day week.

May 19th – May 23rd, the shift will be 9:00 a.m. – 4:00 p.m.
Starting May 26th, the shift will be 4pm-12am, on call 12am-7am.
Additional opportunities to assist with check -in responsibilities.
25-30 hours per week.

Duties and Responsibilities:

• Manages Conference Services 24-hour phone line and responds to all calls and requests from 5:00p.m.-12:00a.m.
• Carries On-Call mobile phone to respond to call 12:00a.m.-7:00a.m.
• Assists with preparation of Residence Halls for conference groups (linens, inspections, placing signage inside and outside of buildings, and special requests).
• Assists with group check ins and check outs after hours.
• Places and tracks the status of work order (maintenance) requests.
• Marks rooms that are under maintenance / have finished maintenance on IRIS (computer system).
• Provides notes for daytime staff in Night Operations Log of all necessary updates.
• Responsible for the upkeep of Conference Services vehicles, ensuring they are maintained and fueled.
• Tracks and updates the Night Ops logbook (log all requests and calls occurring during your shift).

Qualifications:

Required:

• Organization, multi-tasking, and problem-solving skills
• Verbal and written communication and interpersonal skills
• Customer service experience
• Attention to detail
• Experience working in a team, and/or leading a team
• Experience with Microsoft Office programs, databases, or administration computer software
• A valid driver's license is required for this position

Additional Posting Information:

JMU Conference Services is also hiring Conference Assistants for Planning and Conference Assistants for Administration.

To apply to the Conference Assistants for Planning position, visit jobs.jmu.edu and reference posting number 20001736.

To apply to the Conference Assistants for Administration position, visit jobs.jmu.edu and reference posting number 20001735.

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.