Working Title: Scholarship Programs Manager

State Role Title: Education Support Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Financial Aid and Scholarships

Department: 100179 - Financial Aid and Scholarships

Pay Rate: Pay Range

Specify Range or Amount: $47,000 - $52,334

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 02/16/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Scholarship Programs Manager will support the university's mission and the goals of the Office of Financial Aid and Scholarships by managing the complex, two-system data reconciliation between Madison Scholarships Hub - JMU's scholarship management system and PeopleSoft Student Administration. In addition, this position will oversee the financial aid component of the athletics scholarships program, which has significant compliance implications for the university.

Duties and Responsibilities:

• Coordinate processing of JMU Foundation and departmental scholarships for the university.
• Oversee the nearly $9 million JMU athletic assistance program in compliance with institutional policy, National Collegiate Athletic Association (NCAA) guidelines and federal regulations.
• Reconcile scholarship expenditures on a monthly basis to ensure accurate posting of transactions to the Financial Information System and guard against under and over spending.
• Participate in the departmental scholarship process for recruitment purposes.
• Counsel students and parents regarding all aspects of financial aid.
• Demonstrate a broad understanding of financial aid policies and procedures.

Qualifications:

Required:

• Extremely high attention to detail and good communication skills emphasizing follow-up by electronic methods.
• Experience with complex data management, preferably reconciling between at least two systems, with advanced knowledge of Excel formulas.

Additional Considerations:

• Significant financial aid experience
• Familiarity with NCAA athletic scholarship administration
• Fiscal/budget reconciliation experience

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.