Working Title: Office Assistant - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 300328 - Fraternity/Sorority Life

Pay Band: 

Pay Rate: Hourly

Specify Range or Amount: $12.77 

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 03/09/2026

About JMU:

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

Office Assistant in the Office of Fraternity & Sorority Life

Duties and Responsibilities:

- Accurately complete, sign and submit to time clock daily work hours.
- Provide excellent customer service to visitors, faculty, staff, and students
- Answer telephone calls, respond to office emails, pick up mail/packages, complete data entry, work in teams, and answer general inquiries.
- Practice extreme confidentiality.
- Help ensure organizations adhere to all paperwork deadlines and file paperwork in appropriate locations. Assist chapters with paperwork when needed.
- Function as a member of the Fraternity and Sorority Life staff member by participating in monthly staff meetings.
- Serve as a resource and advocate to the Fraternity and Sorority Life community
- Complete up to 20 hours a week in the office
- Other duties as assigned.

Qualifications:

James Madison University Undergraduate Student - required
Membership in an FSL office social Sorority/Fraternity - strongly preferred

Additional Posting Information:

Multiple positions available

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.