Working Title: Summer Assistant - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 300311 - Dux Leadership Center

Pay Band: 

Pay Rate: Hourly

Specify Range or Amount: $15 

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 04/27/2026

About JMU:

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

The Summer Assistant will provide support to the office by staffing the front desk, providing positive and professional customer service, assisting with processes such as annual registration for student organizations, supporting fall program planning, contributing to marketing efforts, and more. This role will allow the successful candidates to develop their skills in communication, customer service, organization, and teamwork.

Duties and Responsibilities:

Assist with the annual student organization registration process, including reviewing submissions and communicating with student organization leaders

Answer and direct phone calls, respond to general inquiries, and assist walk-in guests with questions about student organizations, leadership programs, campus involvement, etc.

Monitor and respond to messages sent to the two main office email accounts, ensuring timely, accurate, and professional communication

Draft and distribute summer newsletters to student organization leaders

Communicate regularly with student organizations and student leaders to share updates, reminders, and resources

Assist with marketing efforts for SLI, including content creation, social media support, and helping execute marketing strategies

Support planning and preparation for fall programs, including Back to School Bash

Participate in special projects and provide general office support as needed

Maintain a welcoming and organized office environment

Perform other duties as assigned to support the mission and operations of the SLI office

Qualifications:

The successful candidate must be a full-time undergraduate or graduate student at James Madison University for at least the Fall 2026 semester. The successful candidate will also demonstrate:

Customer service experience

Clear and professional communication skills (written and verbal)

Organizational skills, including managing tasks or deadlines

Experience using digital tools, such as email, shared documents, or communication platforms

Experience working in an office, team, or collaborative environment

Additional Posting Information:

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.