Working Title: Senior Educational Technology Engineer

State Role Title: Information Technology Specialist II

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: JMU Libraries

Department: 100390 - Classroom Technology Services

Pay Band: 5

Pay Rate: Pay Range

Specify Range or Amount: $65,000 - $71,000 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 5/6/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Senior Educational Technology Engineer position will design, manage, and integrate educational and presentation technologies for the JMU campus.

These services include managing educational technology and presentation equipment projects, collaboration with customers, contactors, and construction personnel, as well as facilitation of audio-visual technology installations through system design, equipment procurement, and meeting client needs.

The Libraries welcomes applicants who can demonstrate a commitment to building equitable and welcoming environments. We are committed to encouraging dialogue, cultivating a sense of belonging, and celebrating a broad range of life experiences and perspectives.

This is a full-time, 40 hour per week position with benefits. Normal work shifts for this position will align with regular university business hours.

Duties and Responsibilities:

Design, install, configure and commission audio-visual, computer, and multi-media technology systems creating custom audio/visual systems that provide up-to-date teaching and learning spaces to meet JMU’s instructional, research, and student experience needs. Communication with JMU facilities engineering and building contractors to ensure that classroom and multi-media technology needs in capital building/renovation projects are accounted for. Create and maintain technical documentation on classroom design.

Qualifications:

Required:
• Exceptional knowledge of the technical installation of digital audio-visual systems.
• Exceptional knowledge in the design, configuration, and support of media systems and educational technology equipment to include digital, computer-based audio and video systems, with inputs and outputs from/to various sources.
• Demonstrated ability to understand customers' needs effectively and communicate options for problem resolution to customers.
• Demonstrated ability to troubleshoot complex audio, video, and control system problems.
• Demonstrated ability to interact with contractors, vendors and University community.

Additional considerations:
• Demonstrated ability to organize and manage multiple projects.
• Intermediate level media control software programming skills (Crestron and Extron).
• Ability to analyze technical problems and to understand the teaching needs of different instructional and personal styles of faculty clients.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.