About Us - Values Overview

Department Summary

UNT Transportation Services

Position Overview

The purpose of this position is to assist customers at the front counter with question regarding parking on campus and purchasing permits.

Minimum Qualifications

High school diploma.

Knowledge, Skills and Abilities

Strong customer service skills. Knowledge of Microsoft Office. Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others. Ability to keep records, to assemble and organize data, and to prepare and submit reports in acceptable formats. Ability to conceptualize, plan and organize assignments and tasks. Ability to work on confidential tasks utilizing judgment, tact, and resourcefulness. Skill in developing and maintaining good working relationships. Knowledge of policies, practices, procedures and terminology of assigned function.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Excellent customer service skills through both written and verbal communications. Previous cash handling experience. Self-motivated. Willing to go above and beyond what is expected to ensure end experience for customer is satisfactory.

Required License/Registration/Certifications

Job Duties

• Demonstrates honesty, fairness, ethical conduct, and responsibility for actions. 
• Balances financial transactions with computer records to ensure accuracy secures all monies when leaving workstation. 
• Data is entered in a meticulous yet efficient fashion. 
• Demonstrates a courteous, friendly, and helpful attitude when dealing with students, the public, departments, and other UNT employees.
• Takes direction from supervisor, accepts constructive criticism, and demonstrates a willingness to address performance issues.
• Informs supervisor of issues, problems, and concerns in a timely fashion and appropriate manner.
• Exercises appropriate discretion in resolving problems, complaints, and performance issues. 
• Has an understanding of peak work periods and demonstrates responsibility by regular attendance. 
• Manages time well and completes assigned projects within established guidelines.
• Has a good working knowledge of UNT, its parking rules regulations, and its parking lots and street locations to allow for accurate dissemination of information.

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Typically, Mon-Fri, 8am-5pm. Some nights/weekends/overtime may be required

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.