About Us - Values Overview

Department Summary

The mission of the Division Student Affairs is to create solutions for a healthier community by fostering student success. There are multiple functional units within Student Affairs, including the Center for Student Life, the Career Readiness Center, the Center for Academic Performance, the Office of Care and Civility, Testing and Evaluation Services, International Services, the Office of Disability Access, and the Student Assistance Resource Center.

Position Overview

This position is part of the Division of Student Affairs at the University of North Texas Health Science Center (UNT Health) and the Department of Testing and Evaluation Services. This position supports UNT Health students and academic departments with a wide variety of student assessment (examination/testing) activities including administering both in-person and online assessments. This position fosters student success by ensuring student knowledge is effectively measured and academic curricular goals are achieved.

Minimum Qualifications

• High School diploma and one (1) year of related experience, or equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Exceptional customer service skills.
• Ability to maintain confidentiality of student records. Excellent verbal and written communication skills.
• Ability to notice details in a group setting.
• Willingness to document and report student behavior.
• Experience using software and technical resources, particularly in an online environment (i.e. Microsoft Suite).

Preferred Qualifications

• Ability to work collaboratively with fellow employees, faculty, and staff.
• Attention to detail and accuracy.
• Ability to set and adhere to strict deadlines.
• Desired applicant will place a high priority on customer service.
• Experience in support roles, interacting with clients from multiple levels of an organization, and experience in an academic support environment is preferable.
• Experience proctoring examinations is a plus.
• Possess excellent interpersonal skills and proven written communication skills.
• Comfort level performing tasks before large groups of students (max 250).

Job Duties

• Support the setup and administration of computer-based examinations and other student assessments for class sizes ranging from 20 to 250 students.
• Admit students into a secure testing environment.
• Ensure only appropriate items are permitted in the exam room.
• Ensure students comply with all secure testing protocols.
• Provide instruction to examinees as needed.
• Assist with distribution and collection of exam materials.
• Perform other student testing duties as assigned.
• Monitor student examinations, assessments, and exam review sessions.
• Observe students during examinations and document/report inappropriate behavior.
• Resolve technical issues that may arise on student laptops during exams.
• Assist students as they take a secure exam to ensure they have an appropriate testing environment.
• Facilitate a secure, fair and appropriate testing environment for students.
• Resolve exam environment distractions in a timely manner.
• Monitor online content to facilitate the administration of online or remote assessments.
• Ensure students comply with all secure testing protocols.
• Review recorded video content to ensure students comply with secure testing protocols.
• Document and report any instances of inappropriate behavior in the online testing environment.
• Ensure students comply with all secure testing protocols.
• Review recorded video content to ensure students comply with secure testing protocols.
• Document and report any instances of inappropriate behavior in the online testing environment.

Physical Requirements

• Communicating with others to exchange information.
• Moving self in various positions to perform tasks in tight and confined spaces.
• Sedentary work that primarily involves sitting or standing.
• Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Total hours will vary based on testing schedule. Approximately 8-19 hours per week depending on testing schedule. Monday through Friday.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.