About Us - Values Overview

Department Summary

The UNT System Human Resources Department is one department made of a team of teams that supports various constituencies and component institutions within our UNT System Enterprise while working together to achieve the vision of becoming an enterprise that is values-driven and customer-focused with an emphasis on excellence, curiosity, and innovation. There are exciting things on the horizon, and we are looking for experienced and innovative HR professionals to join our journey.

Position Overview

This position is a professional administrative position responsible for performing tasks as needed for the effective administration of Human Resource services and programs in the area of benefits to include retirement, insurance, and leave administration. This position reports to the Benefits Manager and serves as a customer service focused and engaged member of the Benefits Team.

Minimum Qualifications

Bachelor's degree in Human Resources, Organizational Development, Business Administration or related field and two (2) years of progressively responsible experience in HR or related field; or any equivalent combination of education, experience and training.

Knowledge, Skills and Abilities

Knowledge of the principles and practices of employee benefit, retirement, and leave program administration, and of federal, state, and local laws and regulations governing employee benefits and leave.
Ability to explain policies and procedures to staff and the public; to maintain confidential and sensitive information; to develop and analyze human resource processes; to establish and maintain effective working relationships with applicants, employees, and the general public.
Skill in using office computer information systems to organize, store, manipulate, and retrieve data.
Effective communication skills both orally and in writing.
Critical thinking and problem-solving skills.
Ability to plan, organize, and effectively manage multiple assignments and priorities.
Ability to establish and maintain effective working relationships at all levels within the organization.
Ability to work in a fast-paced environment, with frequently changing priorities.
Focused on providing a high level of customer service and follow-through.

Preferred Qualifications

Prior experience working in benefits or leave administration

Required License/Registration/Certifications

Job Duties

• Serves as primary liaison to assist employees with institutional insurance programs including health, dental, disability, life, long term care, and flexible spending programs, resolving complex issues with a focus on delivering a positive customer experience. 
• Reviews all plan documentation including original and amended texts, agreements, and policies to ensure compliance with all provisions of the plans. 
• Administers employee leave programs, including but not limited to, Family and Medical Leave, sick leave pool, sick leave donation, family leave pool, and other leave programs, coordinating with business unit stakeholders and HR team members as appropriate.
• Provides coordination and oversight for employee retirement and savings plans, insurance, wellness, and leave programs and services. 
• Collaborates with assigned business units, campus stakeholders, and HR colleagues to understand business needs and provide guidance on issues related to leave, retirement, and insurance, as well as identifying and recommending enhanced service delivery and process improvements. 
• Monitors benefit and leave program compliance including conducting audits to ensure full entitlement, review of cross-file audits, completing corrections, and ensuring accuracy of benefit information retained within the payroll system. 
• Analyzes and compiles data to identify trends, create and distribute end-user reports regarding leave and benefit program utilization in various frequencies/formats, and assists internal and external customers in understanding resulting data. 
• Serves as contact with external vendors engaged in providing compliance related services for tracking eligibility entitlement, and record keeping of documentation including resolving any discrepancies. 
• Develops and facilitates training and assistance to employees, supervisors, and HR team members regarding benefit and leave programs and services and related policies, procedures, and best practices. 
• Participates in broader HR initiatives and projects, and supporting the HR department in the design, delivery, and implementation of customer facing business and people solutions, including consulting and assistance with development and maintenance of university policies and procedures, benefit and leave plan marketing collateral and communication plans. 
• Stays abreast of current internal and external employee benefit trends, legal updates and requirements relating to assigned programs and services and make recommendations accordingly. 
• Conducts research and develops reports for implementation of process improvement initiatives relating to programs and services. 

Physical Requirements

• Communicating with others to exchange information.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Generally, Mon-Fri, 8am-5pm

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.