About Us - Values Overview

Department Summary

International Affairs is a guide and champion for campus internationalization at the University of North Texas. It is our mission to support the university’s global endeavors and international initiatives. This position will be a part of the International Student and Scholar Services (ISSS) team. The ISSS Office at the University of North Texas provides compassionate immigration advice and support to UNT’s 12,000 international students and scholars, and alumni.

Position Overview

This role will be responsible for issuing I20 immigration documents and advising F1 international students on immigration topics such as full time enrollment, work authorization, and general maintenance of immigration status. This position will report to the Assistant Director of International Student Services and work closely with our F1 student service team.

Minimum Qualifications

Bachelor's degree or any equivalent combination of education, training and experience. Must be eligible to serve as a Designated School Official under U.S. Department of Homeland Security requirements.

Knowledge, Skills and Abilities

Understanding of the immigration regulation(s) associated with assigned area. Must meet federal requirements to serve as a Designated School Official (DSO) and/or Alternate Responsible Officer (ARO). Experience with SEVIS and a vendor software. Strong written and verbal communication skills. Working knowledge of business practices and procedures, ability to organize, detail oriented; capacity to multitask; good time management skills. Ability to work well under stress. Ability to work in an open office area with much activity.

Preferred Qualifications

Bachelor's degree preferred; At least one year of higher education experience; relevant experience providing customer experience to stakeholders; general knowledge of F1 immigration rules and regulations; experience with PeopleSoft or another database software, or any equivalent combination of education, training and experience.

Required License/Registration/Certifications

Must meet federal requirements to serve as a Designated School Official (DSO). 

Job Duties

• Documentation: Provide documentation as required for international students efficiently and accurately. This includes issuing I20s and letters within specified processing times as well as helping to complete general student requests, UNT document processing, and OPT applications to USCIS. 
• Advising: Provide accurate and compassionate advising for F1 International Students including giving information and advice to students regarding maintenance of their status, employment opportunities, etc. It also includes giving information to departments and the University Community as data requests require. Complex advising cases will be escalated to a Senior Immigration Advisor. 
• Compliance: Conduct reporting as required by immigration regulations for F1 students. This includes semesterly SEVIS registration and intermittent updates such as program changes, including change of major, change of level, program extensions and completion dates. 
• Database Maintenance: Use university databases such as Sunapsis and EIS to maintain accurate and confidential student records, batch to SEVIS, and keep data up to date. 
• Collaboration: Works cooperatively with other departmental units in support of international student requests such as the Graduate School, UNT Admissions, Academic Advising, IELI Admissions, and various other departments throughout campus. 

Physical Requirements

Communicating with others to exchange information.
Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
Lifting and Moving objects up to 50 pounds.
Moving about to accomplish tasks or moving from one worksite to another.
Moving self in various positions to perform tasks in tight and confined spaces.
Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

M-F 8:00-5:00

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Please provide a resume, references, & cover letter.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.