About Us - Values Overview

Department Summary

Student Accounting is deeply committed to delivering the highest quality of innovative student account and financial services to the UNT community, helping ensure UNT’s enrollment and financial success. Our team is responsible for assessing and collecting all tuition and fees, processing waivers, exemptions, veterans' educational benefits, third-party sponsorships, tuition benefit programs, refunds, departmental deposit and financial services, and tax reporting.

Position Overview

This position is responsible for performing complex Billing Operations and GL support for applications utilized by Student Accounting. Leads the processing of all Student Accounting processing for tuition and fee assessment, billing, and subledger accounting for over $600M annually. This position leads with the request process (including documentation/approval) for all items which will be posted to student accounts as part of the tuition/fee assessment process each semester. The position will lead efforts to establish and/or update tuition and fee items within the student financials system and coordinate associated projects/requests with teams in Finance/Administration, Academic Affairs, all colleges, and Enrollment Management. This position will be responsible for ensuring that all tuition/fee lines are calculated and validated in accordance with requested parameters and institutional needs. This position also collaborates with department leadership and UNT System Internal Audit on the Tuition and Fee Continuous Monitoring Framework.

Minimum Qualifications

Bachelor's degree Info Systems, Computer Science, Business Admin, Accounting, Finance, Math or related and three years progressively responsible business analysis or functional experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Knowledge working with largescale financial transactions and accounting in a higher education environment or closely related industry. Ability to lead financial operations involving accounting, reporting, and financial decisions. Skill in financial, analytical and process analysis skills. Proficient with complex reporting methodologies and functional expertise of ERP functionalities. Strong project and team management skills. Ability to drive to ensure student success. Detail oriented and function well as a working manager. Ability to manage complex workload with competing deadlines, lead a diverse team through largescale projects and communicate effectively to students, campus partners and team members. Ability to develop effective working relationships across team, department and division boundaries to ensure that projects and initiatives are successful.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Ability to analyze problems and develop solutions. Strong presentation, problem solving, critical thinking and project management skills. Strong organizational, analytical and planning skills. Ability to effectively demonstrate initiative and productivity in the work environment. A preferred candidate will have prior experience in a student accounts/bursars office or experience working with large scale financial transactions in a higher education setting or closely related service-provider environment/industry. In addition, a preferred candidate will have experience developing complex reports/dashboards to support institutional decision making.

Required License/Registration/Certifications

Job Duties

• Responsible for delivering exceptional customer service to all internal and external customers. Maintains positive interactions with others. Provides professional, clear and accurate verbal and written communication. Resolves customers issues, offers alternatives or submits them to the appropriate personnel following the chain of command. Alerts supervisor(s) of escalating issues. 
•  Must maintain a working knowledge of the EIS system, navigate the system, comprehend and explain student accounts, troubleshoot issues and understand processes which affect the student account. Must document appropriate comments in EIS when necessary. 
• Completes assignments accurately and in a timely manner with minimal follow-up required. Demonstrates initiative by taking action to provide customer service within scope of position and actively seeks additional assignments from supervisor. 
• Promotes a positive work environment for all team members. Demonstrates respect, flexibility, and kindness in all interactions with students, team members, and campus partners. Demonstrates a commitment to the mission and vision of Student Accounting, the Division of Enrollment, and the University of North Texas. Serves as an example of positive engagement in the department through active participation in meetings, within committees, and by assisting others. 
• Leads the tuition and fee billing processes for over 500M annually, and provides analysis for managing tuition and fee rate structures within ERP and financial modeling software. Serves as subject matter expert for tuition and fee assessment .Coordinates batch processing jobs impacting tuition and fee billing. 
• Ensures the accuracy of tuition fee setup for each semester by creating validation reports using PeopleSoft Functionality and SQL queries. Works with team members and campus partners to ensure tuition/fee rates are reviewed and validated each semester. 
• Actively supports initiatives to engage all employees in the workplace. Provides timely communication to team members. Takes actions to demonstrate care for team members and to communicate their value as part of the team. Recognizes and promotes accomplishments of team members. 
• Provides end user training, resolution of problems or issues, testing of upgrades or changes, creating reports, and recommending changes to existing user functionality which has a direct impact to student billing, accounts, and/or payment processing. 
• Serves as a point of contact with IT Shared Services for the administration, enhancement, training, and troubleshooting of Perceptive Content for Student Accounting. Coordinates enhancements to Student Accounting use of this tool with internal customers and IT Shared Services. 
• Leads troubleshooting and resolution of issues identified relating to student tuition and fee assessment by team members and university departments. Collaborates with other enrollment areas and IT Shared Services to ensure timely and accurate resolution of all issues impacting student tuition and fees. 
• Assists and serves as backup within Billing Operations team for the nonpayment cancellation process. Assists team with data analysis and management support for the nonpayment enrollment cancellation processes through student communications, dashboard and metric reporting, student account review, and trend analysis. 
• Leads the tuition and fee rate data retrieval and analysis using PeopleSoft Functionality and SQL queries to review with internal and external auditors to ensure accuracy of tuition fee rate billing. -
• Leads data collection, analysis, and reporting processes for institutional, state, and federal reports involving tuition and fee data. Utilizes PeopleSoft functionality and SQL queries. 
• Provides backup support for the Student Accounting Lead Billing Operations when needed for the setup and maintenance of the SF General Ledger chart fields on all student account transactions to ensure funds are posted to the correct location within the university General Ledger. 
• Serves as the primary contact for the creation, review, and ongoing management of proactive data integrity checks which are used across the Student Accounting operation to ensure tuition/fee and other student account data aligns with expected process outcomes. Assists team members with integrity check creation and documentation. 

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday-Friday 8am-5pm, with overtime as needed during peak periods.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.