About Us - Values Overview

Department Summary

The UNT Dallas Learning Commons offers tutorial assistance in writing and STEM to students who need supplemental academic support.

Position Overview

The Work Study Student Assistant serves as an important team member in the Learning Commons. He/she works under the supervision of the administrative staff and serves as the first point of contact for students, faculty, staff, and visitors. The Work Study Student Assistant also performs some clerical work and assists the professional staff with various projects.

Minimum Qualifications

Must qualify as work-study eligible.
Must be a currently enrolled University of North Texas at Dallas student making satisfactory progress toward completion of a degree program.

Knowledge, Skills and Abilities

• Excellent customer service skills, as well as effective oral and written communication skills.
• Working knowledge of Microsoft Office computer applications (i.e. Word, Excel, PowerPoint, Outlook).
• Some knowledge of office practices and procedures.
• Demonstrated ability to comprehend and follow oral and written instructions accurately.
• Good interpersonal skills and ease in relating to people from varying educational, cultural and social backgrounds.
• Responsible, reliable and punctual.
• Ability to learn assigned tasks readily, to adhere to prescribed routines, and to develop some skill in the operation of common office equipment.

Preferred Qualifications

• Ability to work 12-19 hours per week
• Knowledge of (or ability to rapidly assimilate and retain) University academic policy, procedure, and practices
• Knowledge of FERPA preferred but not required
• Ability to work under considerable pressure, to adjust to constant changes, to handle multiple tasks, and work with all kinds of students
• Strong ability to work independently and make decisions within the framework of broad goals and objectives
• Work-in person (flexibility options available upon request)

Job Duties

• Keep tutoring areas clean, organized, and decorated. Attend and complete mandatory trainings.
• Work the assigned hours per week unless making prior arrangements with supervisor.
• Assist in preparing resources and marketing materials for the Learning Commons including handouts, workshops, flyers, website content, social media posts, videos, etc. 
• Assist administrative staff and professional tutors with special assignments, projects, and events. 
• Assist administrative staff with inventory management and other clerical work. 
• Refer students to Learning Commons resources and other academic services and departments as needed. 
• Direct the daily in-and-out flow of students in the Learning Commons; check students in for tutoring and encourage students to complete a survey after their session. 
• Assist students in scheduling appointments for the Learning Commons and teach them how to schedule appointments through our online scheduling website.
• Answer phone calls and respond to Learning Commons emails. 
• Greet students and serve as the first point of contact for the Learning Commons. 

Physical Requirements

• Communicating with others to exchange information.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Hours worked depends on Work-study funds. General operating hours are MON-FRI: 9A-10P, SAT 10A-9P

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.