Enrollment Support Processor

Job no: 492402
Position type: Full time
Location: Virginia Beach
Division/Equivalent: Regent University
School/Unit: Enrollment Management
Categories: Staff & Administration

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Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

The Enrollment Support Processor position will provide administrative support to the Regent University Enrollment Management team and department. This position will manage student records from the point of initial inquiry to the registered student, while also serving as a part of the student support team with the requesting & processing of transcripts. All University document control for the admissions, financial aid, and military functions also funnel through this role. The ideal candidate will be responsible for understanding the University policies, procedures, and accreditation regulations as relating to accurate data management. 

Essential duties:

  • Accurately and efficiently enter and verify student information by processing and managing prospect/applicant/student information in all related student information systems utilized by Enrollment Management. 
  • Review and evaluate university prospective student inquiries and requests for information while systematically or manually matching/creating new student records and generating communication plans in the student management system.  
  • Prepare applicant files for review by Enrollment Management (EM) decision committees by processing supplemental items and ensuring academic records are properly maintained and adhere to state, federal, and accreditation regulations. 
  • Create student registration accounts and coordinate with EM departments and Central University offices to record receipt of enrollment deposits, application fees, and other status updates. 

Qualifications:

  • Associate’s degree required (Bachelor’s degree preferred)
  • Must have ability to type a minimum of 40 wpm; (10 key proficiency strongly preferred) 
  • Must have working knowledge of databases (SCT’s Banner Student Management System experience preferred)

Candidates must have:

  • Exceptional organization skills with an attention to detail
  • Ability to work independently in a team setting
  • Strong desire to work with people and ability to positively respond to their requests for information
  • Ability to work cooperatively with others at all levels of the organization
  • Commitment to Regent’s core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Advertised: Eastern Daylight Time
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