Benefits

None

Responsibilities:

• Provide friendly, professional informational and research assistance in multiple formats: in-person, telephone, email, live chat, etc

  · Add reference transactions to the analytics database

  · Assist with the preparation of reports as needed

  · Other duties as assigned

Requirements:

• Excellent customer service skills

  · Ability to communicate in a clear, effective manner

  · Strong research and analytical skills

  · Ability to follow instructions and work with a team, demonstrating awareness of each of the library’s departmental responsibilities

  · Self-motivated to complete a work schedule and tasks with limited supervision

  · Must be able to work effectively and responsibly with library patrons in a public service environment and to serve a variety of people

  · Willingness to learn a variety of resources

  · Willingness to work on weekends and evenings

  · Ability to learn quickly and to work carefully and accurately at various tasks involving detail

  · Willingness to adhere to agreed upon work schedules

• Commitment to Regent’s core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

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