Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

The Hospitality Coordinator is responsible for managing the arrival and departure of all Regent University guests in the Welcome Center. The position will work closely with prospective students, current students, and visitors and will maintain a comfortable and friendly atmosphere for all guests.

Essential duties:

• Greet and connect visitors with Regent University resources and services.
• Exhibit extraordinary customer service skills as the first point of contact for students, prospective and current, Alumni, guests, and VIPs.
• Assist with the arrival and departure operations, room checks and readiness, and distributing welcome packets for groups and individuals.
• Operate as primary contact for scheduling both in person and phone appointments with Enrollment Management (EM) support offices for current and prospective students.
• Serve as front desk receptionist daily; responding to incoming calls & inquiry emails.
• Provide refreshments to guests and keep inventory of refreshments and snacks maintained.
• Daily coordination of the visitor schedules and appointments.
• Responsible for assembling welcome & acceptance packets along with keeping inventory organized.
• Enter relevant notes in Recruiter regarding guest interactions.
• Provide support the day of recruiting events (Discover Regent, College Preview Weekend, Honors Bound, etc.)
• Serve as backup for scheduling both Undergraduate & Graduate campus visits in the absence of the Manager of the Welcome Center.
• Provide additional clerical work and data entry for Traditional Undergraduate enrollment operations.

Qualifications:

• Bachelor's degree preferred

Candidates must have:

• Proven track record with excellent customer service
• Desire to help people
• Excellent interpersonal and teamwork skills
• Well organized and able to manage multiple tasks and details
• Must be able to maintain prospect, applicant, and student confidentiality
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.