TAFE NSW Life-Changing Careers

Correspondence Coordinator

Location Negotiable across NSW (subject to campus availability)

Temporary full time position until 3^rd August 2026

Base Salary $108,494.00 to $116,838.00 p.a plus superannuation and leave loading.

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

We invest in our people

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 hour working week with a variety of flexible working options.

About the role

The Correspondence Coordinator is responsible for the assessment and response to a broad range of information requests received by TAFE NSW from internal and external stakeholders. In crafting responses, research may be required to fact check or receive technical content from subject matter experts and judgement is required to determine when matters should be escalated. Working within a fast paced and high-volume environment, the position uses exceptional written and verbal skills to develop plain English based responses. 

You have strong attention to detail, are analytical, organised and have experience in project management. You enjoy building trusting relationships, collaborating with your Team and taking initiative. 

Crucially, you are someone who shares the TAFE NSW Values of Integrity, Collaboration, Excellence and Customer First. 

About You 

You are creative, an impeccable communicator and are known for your can do, positive energy. You effectively engage stakeholders, fostering collaboration and strong partnerships throughout the process. You are organised and detail-oriented and place the customer at the centre of your decision making. You are a problem solver and proactively manage competing priorities, responding in a flexible and agile way to changing timelines and requirements.

You hold a Degree in relevant discipline or equivalent skills, knowledge and experience and have the ability to address and meet focus capabilities as stated in the Position Description. 

To find out more about the role, click to view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close: 11:55pm AEST Thursday 19^th June 2025

To apply for this role, click on 'apply now' and provide:

• Your current resume
• Cover Letter addressing the key accountabilities listed in the Position Description (Max. 2 pages)

Role-specific enquiries: Please contact Megan Smith, Director Policy, via email megan.smith142@tafensw.edu.au

General recruitment and adjustment enquiries: Please contact Kayla Smith, Talent Acquisition Advisor via email at kayla.smith64@tafensw.edu.au.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

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To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer.