TAFE NSW Life-Changing Careers

IT Product Owner – Student Lifecycle Systems - Student Finance

State-wide Opportunity (subject to TAFE NSW campus availability)

Permanent Full Time

Base salary of $119,757 - $132,188 per annum plus employer’s contribution to superannuation and annual leave loading 

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35-hour working week with a variety of flexible working options.

About the role

This role will sit within Student Lifecycle Systems in the TAFE NSW Corporate Platforms Directorate of the TAFE NSW Digital Solutions Group. The role has a focus of providing product ownership and subject matter expertise for TAFE NSW business processes and associated student management systems related to course pricing, student fees and student finance related reporting.

The role will provide critical “Business as Usual” (BAU) level 3 support across the legacy student management system (EBS) and new platforms being progressively rolled out under the Education Technology Ecosystem Program including PeopleSoft Campus, Oracle Intelligence Advisor (OIA) and CurMS (Curriculum Management System) for course pricing, student fees/finance records and student finance reporting related functionality. 

The role will also be responsible for developing and maintaining user stories to support course pricing, student fees and student finance reporting against raised defects and/or emerging features within BAU backlogs for platforms across student lifecycle systems. Working closely with the platform and business product managers to ensure user stories accurately reflect solution resolutions or new feature requirements to required expectations. The role will then work collaboratively with developers and quality assurance resources to validate user stories against features and testing acceptance criteria. 

This role will actively participate in BAU sprint planning, reviews and retrospectives to drive continuous improvement across student finance and student finance related functionality.

About you

The successful applicant will have a strong understanding of software development lifecycle and agile methodologies.

The successful applicant will also have considerable experience in supporting large user bases within an enterprise level educational domain and be able to apply their Product Owner skills where appropriate to ensure that: - 

• The existing platforms remain compliant and functioning correctly against their delivered features and user stories. 
• That the new emerging platforms are implemented and embedded into the BAU environments with the essential development in place to ensure that appropriate course pricing, student fees processes and student finance reporting are all fit for purpose. 
• Ensuring that ongoing communication and capability uplift pertaining to course pricing, student fees and student finance reporting is provided to identified TAFE NSW users as required to ensure that any new processes and ways of working are embedded appropriately. 

The successful applicant will have sound oral and written communication skills, and experience working in a complex policy environment and as part of a team responsible for supporting technology solutions across the student lifecycle.  

To be successful in this role you will have:

1. Degree in relevant discipline or equivalent skills, knowledge and experience.
2. Experience and strong understanding of Agile and Scrum fundamentals.

Highly Regarded:

Will ideally have experience using PeopleSoft Campus and EBS and have a thorough understanding of TAFE NSW Course Pricing and Student Fee Policy and their related reporting. 

To find out more about the role, click to view the  Position Description

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEST Sunday 6th July 2025

To apply for this role, click on 'apply now' and provide:

• Your current resume (in PDF format)
• Certified copies of your qualifications (if applicable as a single PDF document)
• Response to two targeted questions when prompted in the application form (max 300 words each)

Targeted Question 1: Please provide an example of where you have been involved in a system development lifecycle to meet new business mandatory requirements using agile methodologies. 

Targeted Question 2: Please outline your experience working in an educational environment, your understanding of the VET environment and any experience you have working in finance related areas. 

Role-specific enquiries: contact Gabrielle Roache, Business Technology Analyst, via email gabrielle.roache2@tafensw.edu.au

General recruitment and adjustment enquiries: contact Talent Acquisition Advisor Shweta Yadav via email shweta.yadav@tafensw.edu.au

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.  

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct. 

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer.