TAFE NSW Life-Changing Careers

Operations Manager - Hospitality

Location: Wollongbar

Talent Pool Creation

$103,050 - $108,266 salary package - includes base salary ($90,791 - $95,387), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a variety of flexible working options.

About the role

We are seeking interest to create a talent pool for future Operations Manager - Hospitality opportunities.

As an Operations Manager - Hospitality at TAFE NSW, you will be responsible for ensuring the effective coordination of staff, facilities, equipment and supplies that support hospitality training and service operations.

Partnering with educators, suppliers and key stakeholders, you will lead the delivery of efficient and compliant hospitality operations across campus facilities. This role is instrumental in maintaining high service standards, optimising resources and driving continuous improvement, while fostering a collaborative environment that delivers exceptional experiences for students, staff and visitors alike.

About you 

You are a driven operations professional with a passion for delivering exceptional customer experiences. Highly organised and adaptable, you can balance multiple priorities, respond to changing operational needs and keep services running smoothly. You bring experience in team leadership, purchasing and supplier management, along with a strong commitment to compliance, continuous improvement and achieving operational goals through collaboration and a customer-first approach.

To be successful in this role you will have:

• A Diploma, Advanced Diploma or Associate Degree in a relevant discipline OR equivalent skills knowledge and experience.
• Hospitality experience, with knowledge of recipes and food ordering in a commercial environment.

Highly Regarded:

• Hold a Chef, Baker, Patisserie and/or Hospitality qualification
• Hold a Responsible Service of Alcohol (RSA) Competency Card
• Hold a NSW Food Safety Supervisors Certificate
• Hold a current Drivers Licence

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

• Your current resume
• Copies of your qualifications, where applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
• A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Describe a situation where an unexpected challenge impacted operational plans. What actions did you take to adjust priorities, manage resources and ensure key objectives were achieved?

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm AEST Sunday 23 August 2026

Additional Information:

General recruitment and adjustment enquiries: 
Contact Jodie Dawson, Talent Acquisition Advisor, via email at jodie.dawson6@tafensw.edu.au or phone 02 7921 5325.

Role-specific enquiries:
Contact Kelly McKay, Staffing Pool Coordinator, via email at kelly.mckay4@tafensw.edu.au 

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.