TAFE NSW Life-Changing Careers

Continuous Improvement Specialist

Location negotiable across NSW (subject to campus availability)

2 x Permanent Full-Time positions available

$131,911 - $142,056 salary package - includes base salary ($116,219 - $125,157), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

As a Continuous Improvement Specialist with TAFE NSW, you will play a key role in driving operational excellence across the Student and Campus Services Branch. You will develop and implement continuous improvement frameworks, systems and process enhancements that strengthen operational capability, improve service delivery, and support the ongoing transformation of services through innovative and sustainable solutions.

Working as part of a multidisciplinary team, you will collaborate with operational leaders, service delivery teams and subject matter experts to identify improvement opportunities, solve complex business challenges and deliver meaningful change. Through strong stakeholder engagement, process improvement expertise and a commitment to best practice, you will help embed a culture of continuous improvement and contribute to positive organisational outcomes.

About you 

We're looking for a naturally curious, proactive and highly collaborative professional who can see beyond individual processes to understand the broader organisational picture. You are highly intuitive, able to identify opportunities, connect the dots and influence positive change in complex environments.

With strong analytical and problem-solving skills, you can assess challenges from multiple perspectives, balance competing priorities and develop practical solutions that deliver real business value. An excellent communicator, you build trusted relationships quickly, engage effectively with stakeholders at all levels, and translate information into clear, actionable outcomes.

To be successful in this role you will have:

• A degree in a relevant discipline or equivalent skills, knowledge and experience.
• Demonstrated experience in building and implementing continuous improvement frameworks, systems and process improvements.
• Experience in capturing and documenting continuous improvement learnings, assessing and evaluating continuous improvement strategies and initiatives, identifying issues and risks.
• Willingness and ability to travel as per business requirements

Highly Regarded:

• Familiarity with agile methodologies
• Demonstrated experience in service design

To find out more about the role, click to view the Role Description

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

• Your current resume
• A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Describe a time when you brought stakeholders together to improve a process or service. What was your approach and what outcome was achieved?

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm AEST Sunday 30 August 2026

Additional Information:

General recruitment and adjustment enquiries: 
Contact Jodie Dawson, Talent Acquisition Advisor, via email at jodie.dawson6@tafensw.edu.au or phone 02 7921 5325.

Role-specific enquiries:
Contact Edward McCowan, Manager Service Improvement, via email at edward.mccowan@tafensw.edu.au or phone 02 7921 4545.

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.