TAFE NSW Life-Changing Careers

Human Centred Designer

Location negotiable across NSW (subject to campus availability)

Temporary Full Time until 31 December 2028

$191,337 salary package - includes base salary ($168,598), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

This position is responsible for developing and implementing effective human-centred design (HCD) initiatives, including building HCD capability and maturity and embedding innovative, experimental and customer-centric ways of working across the course development lifecycle. The role leads the application of HCD methodologies, including user research, co-design, prototyping, testing and piloting, to inform course development services and enhance the student experience across all stages of the learner journey. It works closely with cross-functional project teams, subject matter experts and stakeholders to drive collaboration, facilitate co-design activities and ensure customer insights are translated into practical and scalable solutions.

The position is also accountable for communicating the value and impact of HCD through clear reporting, presentations and evidence-based recommendations that support informed decision-making. A key focus of the role is building organisational capability by coaching and supporting teams to adopt human-centred practices, fostering a culture of experimentation, continuous improvement and customer-focused innovation. Through advocacy, influence and stakeholder engagement, the role champions user-driven decision-making and demonstrates the measurable impact of HCD in improving service delivery, course quality and learner outcomes, while ensuring all work aligns with TAFE NSW values, policies and a commitment to placing the customer at the centre of all decisions.

About you 

• Degree in a relevant discipline or equivalent skills, knowledge and experience
• Demonstrated experience in successfully leading or supporting projects involving the application of human-centred design (HCD) principles
• Demonstrated experience in supporting diverse stakeholders to learn and apply human-centred design principles and/or in communicating the benefits of HCD to organisational decision makers
• A valid Working with Children Check (required prior to commencement).

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

• Your current resume
• Copies of your qualifications, where applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
• A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Describe a Design Project you led to solve a complex problem. Describe your design process, what made it complex the outcomes achieved and what you learnt?

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm (AEST) Tuesday 15 September 2026

General recruitment and adjustment enquiries: contact David Galluccio, Talent Acquisition Advisor, via email at David.Galluccio@tafensw.edu.au or phone (02) 7921 2416.

Role-specific enquiries: contact Jill Abell, Program Manager, via email at Jillian.Abell@tafensw.edu.au.

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.