TAFE NSW Life-Changing Careers

Alternative Dispute Resolution Specialist

Location negotiable across NSW (subject to campus availability)

Temporary full-time (35 hours per week) until February 2028

$191,337 salary package - includes base salary ($168,598), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish. 

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.   

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35-hour working week with a variety of flexible working options.

About the role

The role is responsible for delivering end-to-end alternative dispute resolution (ADR) services that support the early and effective resolution of workplace conflict. The role plays a critical part in fostering respectful, psychologically safe and productive workplaces by managing complex and sensitive disputes, facilitating resolution processes, coaching managers and employees, and driving best-practice ADR outcomes. The position requires extensive expertise in alternative dispute resolution methodologies, conflict management, mediation, stakeholder engagement and workplace relations, together with sound judgement, confidentiality and the ability to navigate emotionally charged and high-risk matters.

This is a highly influential specialist opportunity to strengthen workplace relationships, promote a positive organisational culture and contribute to TAFE NSW's values of Customer First, Collaboration, Integrity and Excellence. Through the effective management of complex disputes and the delivery of education, coaching and systemic improvements, the role makes a significant contribution to employee wellbeing, organisational effectiveness and a culture of respectful workplace behaviour across TAFE NSW.

Please note, we anticipate the start date for this role to be in mid to late January or early February 2027. 

About You 

The successful candidate will possess:

• Degree qualification in related field or equivalent skills, knowledge and experience
• Extensive knowledge of alternative dispute resolution, with experience designing programs, solutions and service delivery models
• A valid Working with Children Check (required prior to commencement).

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click on 'apply now' and provide:

• Your current resume
• Copies of your qualifications (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
• A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Describe a time when you successfully managed a complex and sensitive workplace conflict or dispute involving multiple stakeholders with competing interests. What alternative dispute resolution approach did you use, how did you navigate confidentiality and emotional sensitivities, and what was the outcome?

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm (AEDT) Monday 19 October 2026

General recruitment and adjustment enquiries: contact David Galluccio, Talent Acquisition Advisor, via email at David.Galluccio@tafensw.edu.au or phone (02) 7921 2416.

Role-specific enquiries: contact Maria Kostas, Support Officer Workplace Relations, via email at Maria.Kostas3@tafensw.edu.au

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.