• Information Technology | UniSC Sunshine Coast, Sippy Down
• Level 7, $102,512 - $112,061 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hours per week), ongoing appointment

The Opportunity

Join UniSC as a key player in delivering robust, client-focused infrastructure services! You'll manage and support a diverse range of systems, including compute and storage, wired and wireless networks, firewalls, and data centre infrastructure. Acting as a trusted adviser, you’ll collaborate with internal and external stakeholders while providing second and third level support to ensure reliable, secure, and efficient IT operations across the university.

For more information, please visit us online Information Technology

You will

• Provide primary support for UniSC’s on prem infrastructure, including on prem compute and storage, network infrastructure including WAN, LAN (Wired & Wireless) and other network-related infrastructure services;
• Provide support and fit out participation in the delivery of technical projects by liaising with external vendors, integrators, and technology manufacturers to implement and integrate technologies to meet UniSC’s project requirements and needs; and
• This role will liaise with UniSC internal resources both internally within IT and externally across UniSC departments to ensure successful capture of core requirements, communication of change and architecture decisions, and key understanding of critical impacts to UniSC core infrastructure.

About you

You’re an organised and collaborative professional who thrives in dynamic, high-volume environments. You bring strong written and verbal communication skills, with a knack for preparing clear documentation and following procedures with precision. Known for your responsive and innovative approach to client service, you work effectively with people of all technical abilities. Whether you're leading a small sub-team or working independently, you use initiative, adapt quickly, and build strong, collegiate relationships to deliver impactful outcomes.

You will possess:

• completion of a relevant degree qualification with at least four years’ subsequent relevant experience, or an equivalent combination of extensive specialist knowledge, training, and experience, preferably within an enterprise technology environment in organisations of significant size;
• demonstrated experience in infrastructure design, development, and ongoing management in a hybrid environment;
• demonstrated experience in Infrastructure and Cloud technologies (On premise & Platforms as a Service – PaaS);
• ability to communicate complex ideas and facilitate technical discussions across different levels of the organisation and with key project stakeholders. Demonstrated ability leading technical architecture discussions and making recommendations for core organisational architectural decisions via position papers and discussion papers;
• experience conducting team-based training and train the trainer training to disseminate knowledge back to team resources. Experience researching new technologies and industry trends including the use of resources like Gartner to underpin technical decisions and directions for the University;
• demonstrated ability of understanding team requirements and how to operationalise a technical delivery of a project, including project handover activities, process development and operation; and
• demonstrated experience of the ITIL framework and processes.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description:  493213 - Infrastructure Engineer.pdf

All applications must be lodged through our website. 

Applications for this position close midnight, Sunday 1 June 2025.

Your completed application must include:

• a resume and a statement of suitability (not to exceed two pages), which be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

John Toulantas
Manager, Data Integration and Digital Platforms – IT Enterprise Services
Telephone: 07 5456 3443
Email: jtoulantas@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.