Feel truly valued and supported at Benetas!

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. Our teams are supported to build meaningful connections and deliver exceptional care by accessible leaders who encourage professional development and growth. And when challenges arise, bring your curiosity, positive energy and resilience. With caring colleagues and an inclusive culture we will adapt to change together. Live your best work/life in a respectful environment that values your safety, wellbeing and the contribution you make.

Our Team

Our Support Office team works in a friendly and dynamic environment. We proudly deliver services across finance, IT, quality and risk, marketing and customer experience, and people culture and diversity. From collaborating with approachable Leaders to guiding clients through aged care transitions, our team members are crucial in helping our customer-facing teams deliver on our commitment to high-quality care. There’s plenty of opportunities for growth and impact. Our Support Office team are inspired to take on new ideas and ways of working, while adapting to challenges through innovative problem-solving. Be uplifted by genuine connections and feel recognised for your contributions.

The Role

Due to the retirement of the incumbent, we are looking for experienced Credit Collection Specialist to join our Finance team in a permanent full-time role, based at our Support Office in Hawthorn East. Some of the key responsibilities include:

• Calling our clients and/or their families to follow up on their outstanding invoice payments 
• Complete accounts receivable account reconciliations 
• Investigate and resolve accounts receivable invoice queries 
• Assist with creating and sending invoices 
• Improve the Debt collection process and set up processes for our different facets of clients - HomeCare, Residential Care and Retirement Living 

About you

We're ideally looking for someone with:

• Ample experience in accounts receivable role - preferably for an aged care business 
• Demonstrated experience in debt collection 
• Well-developed methods for ensuring a high level of attention to detail
• Strong written and verbal communication skills 
• Strong computer literacy and intuition to problem solve 
• Ability to work autonomously within a team environment 
• Fast learner, reliable and ethical 

Why Benetas?

• Permanent full-time opportunity
• Not for profit salary packaging up to approx $19,000 per annum
• Located in our Support Office in Hawthorn East, close to shops, public transport and free parking

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Working in an industry that is constantly evolving, while supporting the needs of older persons throughout their journey brings its challenges. So, bring your curiosity, positive energy, and resilience as we adapt to change together. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do. 

Interested in developing a career with Benetas, APPLY NOW!