Unit: Facilities Operations Admin

Department: Facilities Ops Admin

Duties & Responsibilities:

VCU’s Facilities Management Department is seeking to hire a General Maintenance Technician for Facilities Operations.

Primary Responsibilities include:

• Utilize knowledge of the trades to perform preventive maintenance, repair, and installation of building infrastructure ensuring efficient operation of VCU facilities
• Provide exemplary customer service to all faculty, staff, and students supporting the University’s mission of teaching, high-impact research, and creative expression
• Identify and document system deficiencies using diagnostic tools and advise management of tasks requiring priority attention.
• Provide quality workmanship and service to maximize system availability and minimize unscheduled downtime.

Additional duties include (but are not limited to):

Reactive/Service Work - Respond to emergency and expedited after hours work requests such as:

• Electrical requests, including lamps, ballasts, switches, and receptacles
• Plumbing requests, including flush valves, water closets, sinks, showers, and water leaks
• Appliance requests, including washers, dryers, dishwashers, and refrigerators
• HVAC requests, including hot/cold calls and mechanical failures reported through the BAS
• Fire system alarms and troubles
• Carpentry requests, including doors and locks/keys issues

Preventive Maintenance

• Perform and complete regularly scheduled preventive maintenance to various building infrastructure, such as fan coil units, room air conditioners, exhaust fans, split systems, rooftop units, and heat pumps

Customer Service/Teamwork

• Works in a collaborative and collegial manner throughout the department, division, and University
• Interact with others to collectively resolve problems, accomplish mutual goals, and foster an atmosphere of trust
• Share information and ideas to improve customer service and promote Facilities Management's goals
• Listens to and anticipates customer needs; provides clear explanations; responds quickly; takes initiative to assist internal and external customers
• Communicates respectfully to internal and external customers

Designated/Essential Personnel

• Other duties as assigned
• Work/on-call during inclement weather and emergencies

Computer Skills/AiM

• Utilize computer skills to access email and research parts/information as required
• Demonstrate working knowledge of AiM and AiM Go ensuring prompt completion of work requests and time card entry following all established workflow processes, including notes logs for all work requests over 30 days

Organize Mechanical Areas

• Clean and organize materials in the Shop and mechanical areas
• Participates in periodic cleaning of shop

Qualifications:

Minimum Qualifications

• Several years of experience performing commercial building maintenance
• Ability to repair and service a wide variety of building infrastructure components, including HVAC, plumbing, and electrical systems
• Ability communicate orally and in writing to supervision, other employees, and customers
• Ability to read/interpret drawings, plans, specifications, and scopes
• Ability to use a wide variety of hand tools and power equipment
• High School Diploma, GED, or equivalent
• Valid Driver's License is required
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Salary Range: $50,000 - $60,000 ($24.03/hr - $28.84/hr) + up to $2,500 Sign-on Bonus

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Non-Exempt

Work Hours: Rotating including weekends and holidays, 12:00pm-12:30am and 4:00pm-12:30am

Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Fully Onsite

University Job Title: Trades Specialist FM 1-3 (17122N - 17123N)