Unit: Facilities Operations

Department: Facilities Operations

Duties & Responsibilities:

VCU’s Facilities Management Department is seeking to hire a Zone 400 Superintendent for Facilities Operations.

The Zone Superintendent leads, instructs, plans, and directs a team of skilled and semi-skilled personnel to operate, repair, and maintain building systems, including interior and exterior infrastructure and central plant equipment. The Zone Superintendent plays a key role in planning and coordinating the work of multiple trades to ensure high-quality work and exceptional customer service with an eye toward optimizing efficiency and effectiveness of operations in the zone.

This role provides direction to a complex trades team and is charged with establishing key performance indicators and metrics. The Zone Superintendent consistently develops, utilizes, and completes reports/queries, to include workload management reports such as backlog/aging reports utilizing a computer maintenance management system.

Responsibilities include (but are not limited to):

Performance Management

• Expectations are clear, well communicated, and relate to the goals and objectives of the department or unit
• Responsible for all recruitments and establishment of employee work profiles and performance goals
• Staff receive frequent, constructive feedback
• Staff have the necessary knowledge, skills, and abilities to accomplish goals
• Requirements of the performance management system are met and evaluations are completed by established deadlines with proper documentation
• Performance issues are addressed and documented as they occur
• Safety issues are reviewed and communicated to ensure a safe and healthy workplace

Leadership

• Goals are achieved in a timely manner
• Staff is well organized and prepared for tasks at hand
• Staff members have been instructed and understand the objectives and direction of the group
• Subordinates can assume duties without assistance on short notice
• Fosters teamwork and communication within Facilities Operations

Fiscal Responsibility

• Budgets are monitored monthly and ensure all fiscal discrepancies are addressed promptly
• Knowledge of Banner and procurement systems as required
• Input for future or emergency work is provided in an accurate and timely manner
• Work is completed efficiently and effectively; achieving the best possible results within the budget framework
• Risk Management- Demonstrates a commitment to risk assessment (considering cost, benefit, and impact); utilizes identified internal control mechanisms; practices routine verification of the accuracy of data
• Review report data supplied by Business Services Team to keep all team members within the 25% OT mark in the given fiscal year
• Adhere to all Business Operating Principles

Work Management

• Work is completed safely, efficiently, and effectively
• Reporting is accurate and timely
• Consistently develop, utilize, and complete management reports/queries
• Priorities are handled in appropriate fashion and according to established SOP’s
• Establish, schedule, and oversee zone preventive maintenance schedules
• Provides technical advice on projects and reviews designs/specifications to assure compliance with specifications, codes, and drawings
• Identify and establish deferred and year end maintenance projects as required

Logistics

• Materials necessary to execute maintenance plans are available to facilitate timely, smooth workflow
• Purchasing Card and other methods of Procurement are carefully monitored for discrepancies, corrected quickly, and used effectively to achieve organizational goals
• Utilize just-in-time delivery methods

Other Duties

• Designated to work/on call during emergencies and inclement weather
• Perform management availability as scheduled

Qualifications:

Minimum Qualifications

• Knowledge and demonstrated experience supervising, instructing, directing, leading, evaluating, organizing, scheduling, and planning a team of skilled and semi-skilled multi-craft trades in a Commercial or Institutional Facility
• Extensive knowledge of physical plant maintenance and methods of construction
• General knowledge of the various trades
• Demonstrated ability to work from plans for improvement or alteration of buildings and equipment
• Ability to set priorities, experience managing budgets, oversee contractors and knowledge of the Commonwealth of Virginia’s procurement system
• Computer skills to include Computerized Maintenance Management System experience
• Strong leader with excellent written and oral communication skills and customer service focus
• Exposure to and knowledge of safe work environments in accordance with OSHA , federal, state, and local regulations, as well as environmental health standards for indoor environmental quality
• High school diploma, GED, or equivalent
• Valid Virginia Driver’s License required
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU

Preferred Qualifications

• BS degree in engineering, business, or related field preferred
• State of Virginia Journeyman License in Electrical, Plumbing, or HVAC preferred
• Experience working in a higher education and research environment preferred

Salary Range: $95,000 - $110,000 + up to $5,000 Sign-on Bonus

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Exempt

Working Days/Hours: Monday-Friday, 7:30am-4:00pm

Hours per Week: 40

Restricted Position: No

ORP Eligible: Yes

Flexible Work Arrangement: Fully Onsite

University Job Title: 17344Y - Sr Manager FM 1