Advertising Summary: VCU Police is seeking a Police Dispatcher to join our team! Dispatchers provide timely, accurate, competent and courteous communications service to the University and Hospital community who need emergency assistance and other services. We also provide communications services to Campus Police department and other governmental units in a manner that assists those agencies in carrying out their responsibilities.

Unit: Public Safety And Security MBU

Department: Campus Police

Department Summary: VCU is unlike any university you have ever seen. We bring curiosity, passion and an unrelenting drive to discover the ideas others can’t. We envision a future that is unbound by tradition, that seeks to disrupt the way things have always been. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

The mission of the VCU Police department is to provide a safe and secure learning, living and working environment for the students, faculty, staff, and visitors of Virginia Commonwealth University.

Benefits include:
• Choice of health, dental, disability and life insurance plans offered through the Commonwealth of Virginia
• University leave is provided for vacation, holiday, and sick leave
• Free access to VCU Police Department gym facilities 24/7
• Tuition benefit program for studies at VCU
• Opportunities for professional development and career advancement
• Additional university benefits are described on VCU's Human Resources website

Duties & Responsibilities:

VCUPD Dispatchers provide timely, accurate, competent and courteous communications service to the University and Hospital community who need emergency assistance and other services. We also provide communications services to Campus Police department and other governmental units in a manner that assists those agencies in carrying out their responsibilities.

Minimum Qualifications:

• Designated to work when Virginia Commonwealth University is authorized to be closed due to inclement weather or other emergency closings.
• High School diploma, GED or equivalent experience.
• Possession of DCJS Basic Dispatch Certification and VCIN Full Access Certification or ability to complete within 12 months of hire.
• Valid DMV operator license.
• Must never have been convicted of a felony or crime of moral turpitude.
• Ability to perform emergency dispatch support work with accuracy, speed and minimal supervision; demonstrated ability to read and interpret agency policies, procedures, and regulations, to communicate effectively orally and in writing with diverse populations, to work in a team environment with all levels of local, state, federal, university and private sector.
• Ability to work under stressful conditions; to read maps and interpret information, route multiple incoming emergency calls and make decisions to successfully coordinate multiple functions for multiple agencies.
• Ability to analyze data in order to make decisions and maintain situational awareness across the Commonwealth.
• Ability to operate complex technological systems such as the Common Operating Picture and Crisis Management System.
• Ability to work in a 24-hour operation, 7-day rotating schedule is required.
• Ability to work rotating shifts, may be assigned mandatory overtime up to 12 hours.
• Must be able to function physically and mentally under extreme stress and during emergency situations.
• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications:

Salary Range: $43,303 - $48,500

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Non-Exempt

Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Fully Onsite

University Job Title: 31121N - Police Dispatcher 1