Unit: Offc of Strategic Enrollment Mngmnt

Department: Office of the Univ Registrar

Department Summary:

The University Domicile Appeals Coordinator accurately determines the domicile status of students at VCU, assists the
university admissions offices, and the University Appeals Committee for Domicile. Responsibilities include but are
not limited to: reviewing applications and supporting documentation to determine eligibility for in-state educational
privileges; counseling applicants, students, and other university officials regarding domicile requirements; providing
training for FERPA, Banner, Domicile, and other Registrar’s Office processes to the University community; assisting
with records processing, maintaining university files of Domicile applications and related documentation, etc.

Duties & Responsibilities:

Serves as the University Domicile Appeals Coordinator: (30%)

• Reviews applications and supporting documentation to determine eligibility for in-state educational privileges (reduced tuition charges) according to Section 23-7.4 of the Code of Virginia.
• Notifies students and appropriate officials of decisions in reference to Domicile status.
• Enters decisions into the University Student Information System and records them in Change of Domicile Log.

Counsels students and other university officials regarding Domicile requirements: (20%)

• Answers questions from students and colleagues pertaining to State of Virginia requirements for in-state tuition eligibility.
• Make available in-state tuition forms and advise on completion of forms and documentation required.

Document maintenance: (15%)

• Maintains university files of Domicile applications and related documentation
• Forwards all files and documentation to Chairperson of Domicile Appeals Committee for applicants desiring to appeal domicile decisions, and to University Counsel for cases to be heard in Richmond Circuit Court.
• Represents the Office of the University Registrar in court if needed.

Coordinates the Domicile Appeals Hearing (15%)

• Creation and maintenance of all Domicile appeals files
• Scheduling of appeals hearings; selection and compensation of a court reporter for hearings.
• Communication with students, committee members, and staff about hearing details and results.

Assists with Records Processing (10%)

• Maintains Historic Repeat file and places historical repeats on student records as needed.
• Assists with processing suspended student records.
• Adjusts readmitted students’ academic standings as needed.

Assists with Training and Outreach ( 5%)

• Provides training for FERPA, Banner, Domicile, and other Registrar’s Office processes to the university community as needed 
• Correctly answers inquiries from students, faculty, and the University community concerning enrollment related information by referring to appropriate policies, procedures and regulations.
• Maintains current knowledge of policies and procedures.

Performs other duties as assigned: (5%)

• Assists with other Registrar’s Office projects and responsibilities as assigned.

Other Position Details:

• This position is eligible for flexible work arrangements, up to 40% remote work.

Qualifications:

Minimum Qualifications

• Excellent reasoning and communication skills.  Ability to maintain positive interactions with students, parents, faculty, and staff.
• Ability to analyze and interpret information on government documents presented by students for domicile determination.
• Ability to learn and apply Code of Virginia domicile regulations.
• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

• Bachelor’s degree
• Prior experience in an Admissions or Records and Registration area; preferably in a position requiring knowledge of the Code of Virginia domicile regulations.

Salary Range: Up to $48,000

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Non-Exempt

Hours per Week: 40

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 35114N - Sr Coordinator SS 1

Posting Closes: 9/17/26 at 11:55PM