Patient Service Representative - Family Medicine
Job no: 492719
Position type: Staff Full-time
Location: Tulsa
Division/Equivalent: OSU-Center for Health Sciences
School/Unit: CENTER FOR HEALTH SCIENCES (CHS)
Department/Office: College of Osteopathic Medicine (CHS)
Categories: Medical & Health-Related, Administrative Support
Campus
OSU-Center for Health Sciences
Contact Name & Email
Jeffery Kellerman, jeff.kellerman@okstate.edu
Work Schedule
Monday through Friday, 8:00am-5:00pm
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$15.00 - $16.88
Priority Application Date
Resumes will be accepted until position is filled.
Special Instructions to Applicants
For full consideration, please include a resume, cover letter and contact information for three professional references.
About this Position
Responsible to perform duties related to checking in/out patients, scheduling patient appointments, call confirmations, verifying insurance while maintaining accuracy and compliance with departmental policies and State/Federal regulations.
Required Qualifications
- High School/GED (degree must be conferred on or before agreed upon start date)
Certifications, Registrations, and/or Licenses:
- Valid Driver's License
Skills, Proficiencies, and/or Knowledge:
- Proficient in computer applications, particularly the MS Office Suite, with a focus on Outlook, Word, and Excel.
- Skilled in typing and data entry, with a solid understanding of medical terminology.
- Capable of managing phone communications while maintaining attention to detail and a commitment to quality.
- Strong customer service abilities, demonstrating professionalism and effective interpersonal communication with patients and medical personnel.
- Experienced in collaborative team settings, knowledgeable about HIPAA regulations, and adaptable to new processes as needed.
Preferred Qualifications
- Vocational/Technical
- Some college or technical school in a related field or six months related job experience.
- Experience with EMR system (EPIC).
Advertised: Central Daylight Time
Application close:
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