Student Retention Coordinator AS7104

Job no: 494316
Position type: Staff Full-time
Location: Stillwater
Division/Equivalent: OSU-Stillwater
School/Unit: ACADEMIC AFFAIRS (STW)
Department/Office: Student Success (STW)
Categories: Academic Services/Student Support

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Campus

OSU-Stillwater

Contact Name & Email

Shannon Baker, shannon.baker10@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$45,000 - $60,000

Salary

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

The Student Success Operations Coordinator provides the operational infrastructure that enables student success initiatives to be delivered consistently, effectively, and at scale. This position designs, coordinates, and maintains systems, processes, calendars, and reporting structures that support advising, retention, and proactive student outreach. This position will work closely with the campus Slate team and Institutional Research and Analytics to advance student success initiatives.  The Coordinator ensures that student success strategies are translated into clear workflows, reliable timelines, accurate data, and actionable reporting—reducing advisor burden while improving the student experience. This role focuses heavily on implementation and organization. 

Required Qualifications

  • Bachelor's

    Relevant field of study

    (degree must be conferred on or before agreed upon start date)
  • Minimum of two years' experience in related field; equivalent education in lieu of experience will be considered.

  • Skills, Proficiencies, and/or Knowledge:

    Strong interpersonal and communication skills.

    Demonstrated experience coordinating initiatives with defined timelines and reporting expectations.

Preferred Qualifications

  • Master's
  • Skills, Proficiencies, and/or Knowledge:

    Experience working with a student success CRM or advising system.

    Experience developing and maintaining data tracking tools, reporting templates and summary reports.

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