Position Introduction:

Are you passionate about helping individuals navigate complex healthcare needs while empowering them to achieve healthier, more independent lives? We are seeking a compassionate, driven, and experienced Senior Case Manager to join our team and make a lasting impact on the communities we serve.

This is more than a case management role: it's an opportunity to serve as a trusted advocate, collaborative leader, and resource for both members and colleagues. As a Senior Case Manager, you'll work with individuals experiencing chronic and acute health conditions, helping them overcome barriers to care through personalized support, education, and coordinated services. You'll build meaningful relationships with members, caregivers, healthcare providers, and community partners to develop solutions that improve health outcomes and enhance quality of life. Every day brings the opportunity to solve complex challenges, identify creative resources, and ensure members receive the right care at the right time. This role offers a unique combination of direct member engagement and professional leadership. You'll independently manage a diverse caseload while serving as a mentor and resource for fellow case managers, helping onboard new team members, sharing best practices, and contributing to a collaborative, high-performing environment. Your expertise will help strengthen team success while ensuring exceptional service and continuity of care for those who depend on us.

Success in this position requires strong critical thinking, sound clinical judgment, exceptional organization, and the ability to navigate changing priorities with confidence. You'll thrive in an environment where collaboration is valued, innovation is encouraged, and your ability to coordinate services across interdisciplinary teams directly contributes to improved member experiences and measurable outcomes. By continuously evaluating progress and adapting care strategies, you'll play an integral role in driving positive results for both individuals and the organization. We're looking for someone who is energized by meaningful work, embraces problem-solving, and understands that effective case management extends beyond coordinating services: it's about building trust, advocating for others, and creating pathways to better health.

If you're motivated by purpose, enjoy working independently while collaborating with diverse professionals, and are ready to take on a leadership role that combines strategic thinking with compassionate care, you'll find an exciting opportunity to grow your career with us. Join a team that values integrity, accountability, continuous learning, and person-centered care. Here, your experience, leadership, and dedication will be recognized as you help shape better outcomes for members, support the development of your peers, and contribute to a culture focused on excellence. If you're ready to make a meaningful impact while advancing your professional journey, we encourage you to apply and become part of our mission to improve lives through high-quality, coordinated care.

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Required Education and Experience:

• Bachelor's degree in Social Work, Psychology, Sociology, or other Health or Human Services related discipline.
• 24 months experience in home and community-based services, case management, or related healthcare setting.

Required Certifications and Licenses:

• Certified Case Manager (CCM). The employee is allowed 1 year from hire date or promotion to Senior Case Manager to obtain the CCM certification.

Department Preferences:

• One year of paid professional experience in direct service provision, care planning, and has provided services to the aging and/or disabled population in a home-like setting. 
• Case Management Certification upon hire or post hire.