Senior Manager, Investigation and Case Management

Job no: 493384
Work type: Continuing - Full-time
Location: Adelaide CBD
Categories: HEO9

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  • Based in the Integrity and Safer Community function at the City East campus
  • Full-time (1.0 FTE), continuing position
  • Salary Range: $135,229 - $144,672 per annum (plus 17% superannuation)
  • Lead a team managing complex and sensitive complaint or investigation matters

  

At Adelaide University, we create the opportunities you need to achieve your ambitions – because when you thrive, we thrive. 

We are transforming education for contemporary learners and global citizens. Building on a proud legacy and shaped by bold ambition, it’s a place of excellence and equity, where our vibrant community of staff are united by our purpose to inspire Australia’s future change-makers and create a better tomorrow.

 

Work that matters 

This critical position will lead and manage the case management and investigation function ensuring complex and sensitive matters are managed end-to-end in a timely, trauma informed, and procedurally fair manner aligned to Adelaide University policies, legislative requirements, Enterprise Agreement and governance frameworks. The Senior Manager, Investigation and Case Management will also ensure compliance with the National Higher Education Code to Prevent and Respond to Gender based Violence, oversee the intake and assessment of incoming complaints and support a small team of complaints advisors and specialist investigators to undertake end-to-end case management including in accordance with misconduct procedures and disciplinary processes.

Curious to learn more? Explore the full role description above to discover more about this opportunity.  

 

The team 

Integrity (soon to be renamed to Safer Community) is a centralised unit where individuals, including staff and students, can raise complaints or disclosures about conduct concerns, including Gender-based Violence and sexual harm and racism, in a safe, confidential and supportive environment.

 

Our people  

Our people are guided by purpose, curiosity and a commitment to lifelong learning. We embrace authenticity, innovation and collaboration, and harness diverse thinking in our pursuit of excellence.

Learn more about our people, what we stand for and what we offer at Careers at AU.

 

Experience 

To join our community and thrive in this role, you will likely have the following skills and experience:

  • Experience leading a team managing complex and sensitive complaint or investigation matters including workplace investigations.
  • Proven ability to apply governance frameworks, legislation and procedural fairness in decision making
  • Experience delivering high quality investigations or case management outcomes in regulated environments
  • Proven ability to provide expert advice and mentoring in case management and investigation practices
  • Proven ability to engage influence and collaborate with diverse stakeholders across organisational functions

 

Our commitment to inclusion and diversity 

We are committed to fostering a culture of inclusion where diversity is celebrated and everyone feels respected and valued. Adelaide University is an equal opportunity employer, committed to creating a safe, inclusive, and equitable workplace where everyone can thrive. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people of all ages, genders, cultural backgrounds, sexual orientations, and gender identities. We are committed to supporting flexible working arrangements and providing reasonable adjustments throughout the recruitment process. 

 

Launch your future with Adelaide University now 

 

Simply click on the Apply Now button and upload: 

  • your current CV 
  • a cover letter

 

The online application form will list the specific selection criteria that you need to address. 

 

Submit your application by 11:30pm Sunday 23 August 2026

 

For further information about this opportunity, please contact Alex Koszegi quoting reference number 493384.

Alexandra Koszegi
Team Lead, Talent Acquisition 
+61 8 8302 1700 | careers.adelaideuniversity@adelaide.edu.au  

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment. 

 

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Position Description

Advertised: Cen. Australia Standard Time
Application close: Cen. Australia Standard Time

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