• Casual opportunity with flexible working hours
• Great team environment
• Be part of an established brand with real career progression opportunities

Who we are

Programmed Health Professionals is a leading provider of qualified and specialist nurses, carers and support staff across the acute, aged, community and disability sectors.  Working with Programmed Health Professionals means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety.

The Role

Programmed Health Professionals are a leading supplier of healthcare staffing solutions across Australia. We have an opportunity available for an Allocations Consultant to work in our Burswood office.

Successful applicants will be responsible for effective scheduling of staff to a variety of clients, through multiple channels of communication. Our Allocations Consultants also liaise directly with our field employees, providing clear directions on duties and responsibilities to ensure our client needs are met.

Key Responsibilities

• Scheduling of field employees into appropriate client shifts
• Alignment of rosters and conducting shift confirmations & cancellations
• Receiving and actioning client requests
• Reporting of injuries, incidents and complaints using appropriate business procedures
• Ensuring orders are filled in a timely manner
• Recording, maintaining and actioning area handovers

Skills and Experience

• Strong computer and admin skills
• Ability to deliver outstanding customer service to our field employees and clients
• A passion for working in a fast-paced, ever changing environment   
• A focus on a positive safety culture
• Available for flexible working hours
• Strong communication and influencing skills

Prior experience in a contact centre environment, allocations or the Healthcare industry will be highly regarded.

Employee Benefits 

• Great Remuneration, Awesome Team, Wellbeing Initiative
• Long term career potential
• Paid parental leave and great discounts with selected retailers
• An Employee Assistance Program, which incorporates a tailored wellbeing initiative