From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

• Exciting opportunity in our Supply Chain team
• Be apart of a fast-paced, collaborative team
• Mix of being based at our Ravenhall DC, Docklands Support Office and Work-From-Home

MYER is looking for a Supply Chain System Support Manager, to support the Supply Chain operations team in delivering outstanding results by managing and optimising key operational technologies and systems including the Warehouse Management systems (WMS) and Robotics management Systems (RMS) within all DCs for the Myer Group Nationally.  Supporting on time and accurate online fulfilment and store replenishment by managing the throughput volume & inventory control within the WMS and RMS. You will ensure that all systems, technologies, and interfaces are managed and maintained to the highest level and in accordance with national standards and processes. You’ll also support all other technology functions on site, eg inbound bookings systems, PLC controllers, carrier integration.

About the role:

• Systems Management. Ensuring all systems are performing to task and within productivity rates set by the vendor. Escalating any early issues to the RMS and WMS vendor for support and investigation.  Working with the wider IT teams to support updates and enhancements.
• Geek+ and WMS Automation SME. To be fully competent is all automation systems on site, responsible for setting up automation contingency plans and BCP.
• Systems and workflow planning. Ensuring the system is set up in accordance with outbound dispatch dates and times, working with the Automation specialist to set desired targets.
• DC order flow.  Setting up profiles according to dispatch and seal times. Daily and weekly monitoring and reporting to be provided to DC operations teams.
• Systems training development. Develop key training programs for area supervisors and coordinators to support the daily DC operation.
• Inventory control. Developing procedures for day-to-day inventory control to minimise short picked orders. Developing a targeted cycle counting program. Provide reporting back to the operations team.
• Inventory stock flow and slotting. Managing master data UoM, DC putaway and replenishment strategy rules within UCS for both manual zone and automated zone.
• Inventory Promo planning. Ensuring all promotional SKUs during peak season are dynamically set according to forecasted sales.
• Data analytics and reporting. Extracting data from the system to support the building of KPIs for the operations team to use, also for the use of live reporting and health check and daily/weekly/month dashboards.
• Team collaboration. Building a strong cross functional systems and inventory team which includes succession planning.

About you:

• Demonstrated experience with systems implementations in an automated DC
• Experienced leader within DC environment with a systems background
• Experience with managing WMS and RMS systems within a fast passed DC environment
• Managing vendors to agreed SLA’s.
• High analytical and problem-solving experience within an automated environment essential.
• Demonstrated ability to build reports from system data, eg Power BI
• Strong Systems reporting particularly WMS and SQL.
• Demonstrated ability to work with new automated technology setting up all systems.
• Minimum 7 years’ experience within a DC systems/automation role.
• Supply Chain tertiary qualifications highly desired.

Benefits to you:

• Generous team member discounts on all Myer products, including team-member exclusive discounts.
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
• A supportive leadership and team network to set you up for success.
• Career growth and succession opportunities across the business.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!