Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.

As part of the exciting pilot launch of our Woolworths Online operations at Braybrook, we are seeking expressions of interest from internal employees for an Operations Manager secondment opportunity.

Working a Monday to Friday roster, this role offers a unique opportunity to broaden your leadership experience, play a key role in establishing a new operation, and help shape the success of a high-profile customer delivery network from day one.

Working closely with the Site Manager and leadership team, you will provide overall operational leadership across the Woolworths Online network, ensuring the safe, efficient, and successful delivery of online grocery orders to homes and businesses across Melbourne.

As the Operations Manager, you will have responsibility for the day-to-day running of the operation, overseeing people, performance, customer outcomes, safety, service delivery, and operational efficiency. You will lead a team of supervisors and frontline employees, ensuring the operation is appropriately resourced, customer commitments are consistently met, and the site is set up for success each day.

What does the job look like?

• Lead the day-to-day operations of the Woolworths Online delivery network
• Provide leadership, coaching, and support to Supervisors and frontline teams across the operation.
• Oversee labour planning, driver coverage, fleet utilisation, and operational readiness to ensure customer demand is met.
• Monitor performance across safety, service, people, and cost metrics, driving continuous improvement opportunities.
• Manage escalations and operational challenges, ensuring risks to customer service are proactively addressed.
• Build strong relationships with key stakeholders, including Woolworths Online and operational leaders
• Foster a high-performing culture focused on accountability, safety, engagement, and exceptional customer outcomes.
• Support the successful launch and ongoing growth of the operation through strong operational leadership and decision-making.

About You

This secondment offers the chance to expand your leadership capability, influence a new operation from the ground up, and contribute to the success of a high-profile customer partnership. You can demonstrate:

• Strong operational and commercial acumen with the ability to manage competing priorities.
• Experience leading leaders and building high-performing teams.
• Excellent problem-solving and decision-making capabilities in fast-paced environments.
• Strong stakeholder management and communication skills.
• A customer-first mindset with a focus on service delivery and operational excellence.
• The ability to influence outcomes, drive accountability, and lead through change.

At Linfox we are committed to your career development and we encourage you to discuss your career aspirations with your manager.  As a courtesy and recognising our values, you are required to inform your current manager of this application prior to attending a 1st interview.